Method and System for Processing Email During an Unplanned Outage

Abstract

The method and system of the present invention provides an improved technique for processing email during an unplanned outage. Email messages are redirected from the primary server to a secondary server during an unplanned outage such as, for example, a natural disaster. A notification message is sent to users alerting them that their email messages are available on the secondary server by, for example, Internet access. After the termination of the unplanned outage, email messages received during the unplanned outage are synchronized into the users standard email application.

1 . A method for providing backup electronic messaging services during unplanned outages, comprising:
 redirecting email messages from a primary server to a secondary server when said primary server is unavailable;   providing said intended recipients with access to said email messages on a secondary server while said primary server is unavailable; and   incorporating said email messages received while said primary server was unavailable into said intended recipient's primary email file so as to create a continuous email history.   
     
     
         2 - 58 . (canceled)