Processing performance data of a content delivery network

Abstract

A database is accessed to retrieve performance data associated with a content delivery network. Based on the performance data, a performance metric is determined for components of the content delivery network that are within a particular geographic region. A display is generated that visually represents geographic data representing the particular geographic region, at least one component of the content delivery network within the particular geographic region, and the performance metric.

What is claimed is: 
     
         1 . A method comprising:
 accessing, by a processing system including a processor, a database to retrieve performance data associated with components of a content delivery network;   determining, by the processing system and based on the performance data, performance metrics for the components of the content delivery network that are within a particular geographic region; and   generating, by the processing system, a display comprising an image that visually represents the performance metrics, wherein an icon is placed at a location associated with a component responsive to a performance metric associated with the component that fails to satisfy a threshold.   
     
     
         2 . The method of  claim 1 , wherein the performance metrics include a first performance metric corresponding to a first component visually represented within the display and a second performance metric corresponding to a second component visually represented within the display, and wherein the first performance metric and the second performance metric are visually represented within the display. 
     
     
         3 . The method of  claim 1 , wherein a common component visually represented within the display includes a network cable, and wherein the display indicates whether the network cable is buried or above-ground. 
     
     
         4 . The method of  claim 1 , wherein the accessing comprises providing a residential address, and wherein the particular geographic region is determined according to a proximity of the residential address, and wherein the image includes a satellite image of the particular geographic region. 
     
     
         5 . The method of  claim 1 , wherein the image includes a satellite photo of the particular geographic region or an image of a street map of the particular geographic region, and wherein the image is further displayed with addresses of locations, global positioning satellite (GPS) coordinates of locations, or a combination thereof. 
     
     
         6 . The method of  claim 1 , wherein at least one of the performance metrics indicates a performance measurement that is a statistical outlier as compared to performance measurements of other components of the content delivery network within the particular geographic region. 
     
     
         7 . The method of  claim 1 , wherein the performance metrics are based on weighted performance data associated with other components of the content delivery network within the particular geographic region, and wherein weights of the weighted performance data are based on distances between a first component and the other components visually represented within the display. 
     
     
         8 . The method of  claim 1 , wherein accessing the database further comprises:
 searching, by the processing system, the database based on an address, wherein a first component visually represented within the display is identified based on the address;   determining, by the processing system, additional addresses within the particular geographic region based on a distance to a location corresponding to the address or a logical grouping of components of the content delivery network, wherein a second component visually represented within the display is associated with a second address of the additional addresses; and   retrieving, by the processing system, the performance data for the address and the additional addresses.   
     
     
         9 . The method of  claim 8 , further comprising:
 weighting, by the processing system, the performance data associated with the additional addresses based on proximity of locations corresponding to the additional addresses to the location corresponding to the address to generate weighted data; and   analyzing, by the processing system, the weighted data to generate the performance metric.   
     
     
         10 . The method of  claim 1 , wherein the performance data indicates a count of error corrections, a count of re-initializations, a count of code violations, a count of error seconds, a count of unavailable seconds, or a combination thereof. 
     
     
         11 . The method of  claim 1 , wherein the performance data is retrieved in response to a search query, and wherein a parameter of the search query indicates a particular event, a particular location, a particular component of the content delivery network, a component type, a time period, or a combination thereof. 
     
     
         12 . The method of  claim 1 , further comprising the display is generated at a mobile network analysis device. 
     
     
         13 . A device comprising:
 a processing system including a processor; and   a memory that stores instructions that, when executed by the processing system, facilitate performance of operations, the operations comprising:
 retrieving performance data associated with a plurality of components of a content delivery network; 
 analyzing the performance data to obtain performance metrics for a group of the plurality of components located within a particular geographic region; and 
 generating an image representing the particular geographic region and including a visual indicator placed at a location associated with one of the plurality of components having a performance metric that fails to satisfy a threshold. 
   
     
     
         14 . The device of  claim 13 , wherein the particular geographic region comprising a neighborhood including an address, and wherein analyzing the performance data further includes identifying time-correlated events. 
     
     
         15 . The device of  claim 13 , wherein at least one of the performance metrics indicates a number of occurrences of an event at a subset of the components, and wherein the number of occurrences for each component of the subset is indicated by the image. 
     
     
         16 . The device of  claim 15 , wherein the event includes a service call, a customer request, a performance measurement that exceeds a threshold, a performance measurement that is a statistical outlier as compared to performance measurements of other components within the particular geographic region, or a combination thereof. 
     
     
         17 . A non-transitory, machine-readable medium comprising executable instructions that, when executed by a processing system including a processor, facilitates performance of operations, the operations comprising:
 obtaining performance data associated with a plurality of components of a content delivery network;   determining, based on the performance data, performance metrics for a group of the plurality of components that are within a particular geographic region; and   generating an image that represents the particular geographic region and includes a visual indicator placed at a location associated with a component of the plurality of components having a performance metric that fails to satisfy a threshold.   
     
     
         18 . The non-transitory, machine-readable medium of  claim 17 , wherein the operations further comprise:
 processing the performance data to identify a performance trend associated with the performance data, outliers associated with the performance data, data elements of the performance data that exceed a threshold, or a combination thereof.   
     
     
         19 . The non-transitory, machine-readable medium of  claim 18 , wherein the operations further comprise:
 storing the performance data at a memory location associated with long-term storage when the processing of the performance data indicates a service issue with the components that are within the particular geographic region.   
     
     
         20 . The non-transitory, machine-readable medium of  claim 18 , wherein the operations further comprise:
 storing the performance data at a memory location associated with temporary storage when the processing of the performance data fails to indicate a service issue with the components that are within the particular geographic region.