US2022309563A1PendingUtilityA1

Document exchange conversation generator

Assignee: EPICOR SOFTWARE CORPPriority: Dec 22, 2015Filed: Jun 15, 2022Published: Sep 29, 2022
Est. expiryDec 22, 2035(~9.4 yrs left)· nominal 20-yr term from priority
G08B 21/18H04L 51/046G06Q 30/0635H04L 51/216
56
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Claims

Abstract

Exemplary systems and methods associated with generating conversations of electronic data exchanges. In particular, in one embodiment, a conversation generator determines whether records are related based on EDI data associated with a transaction, integrates the records based on associations within the EDI data, and generates a conversation that depicts the integrated EDI data associated with the transaction in a conversational format for viewing by a user. In other embodiments, an alert engine determines that there are errors in the conversation, such as missing or inconsistent data, and alerts a user accordingly.

Claims

exact text as granted — not AI-modified
We claim: 
     
         1 . A method for generating a conversational depiction of electronic data exchanges, comprising the steps of:
 receiving, from a first user device, a request to generate a conversation regarding a transaction;   determining a plurality of records relevant to the transaction;   integrating EDI data of each of the plurality of messages based on associations within the EDI data to form integrated EDI data;   generating a conversation that depicts the integrated EDI data in a conversational format comprising the plurality of messages; and   displaying the conversation on a user interface.   
     
     
         2 . The method according to  claim 1 , wherein the request to generate a conversation regarding a transaction comprises a purchase order number. 
     
     
         3 . The method according to  claim 1 , further comprising:
 storing the conversation in a database.   
     
     
         4 . The method according to  claim 3 , further comprising:
 receiving a search query; and   determining that the conversation is responsive to the search query.   
     
     
         5 . The method according to  claim 1 , wherein determining the plurality of records relevant to the transaction comprises:
 parsing the plurality of records to identify the EDI data of a first one of the plurality of records; and   identifying at least one additional record in the plurality of records based on the EDI data of the first one of the plurality of records.   
     
     
         6 . The method according to  claim 1 , wherein the first one of the plurality of records comprises a purchase order. 
     
     
         7 . The method according to  claim 1 , further comprising:
 determining an error in the conversation based on the EDI data of each of the plurality of messages.   
     
     
         8 . A system for generating conversational depictions of electronic data exchanges, comprising a conversation generator configured to:
 receive, from a first user device, a request to generate a conversation regarding a transaction;   determine a plurality of records relevant to the transaction;   integrate EDI data of each of the plurality of messages based on associations within the EDI data to form integrated EDI data;   generate a conversation that depicts the integrated EDI data in a conversational format comprising the plurality of messages; and   transmit the conversation to a user interface.   
     
     
         9 . The system of  claim 8 , wherein the user interface is associated with the first user device. 
     
     
         10 . The system of  claim 8 , further comprising a database for storage of the conversation. 
     
     
         11 . The system of  claim 8 , wherein the conversation generator is further configured to query for at least one of records, transactions, messages, and conversations associated with a search term. 
     
     
         12 . The system of  claim 8 , further comprising an alert engine configured to determine an error in the conversation based on the EDI data. 
     
     
         13 . The system of  claim 12 , wherein the alert engine is further configured to generate an alert based on the error. 
     
     
         14 . The system of  claim 12 , wherein the alert engine is configured to track the conversation based on the error. 
     
     
         15 . The system of  claim 12 , wherein the alert engine is further configured to generate a placeholder message in the conversation based on the error. 
     
     
         16 . A system for generating conversational depictions of electronic data exchanges, comprising:
 a conversation generator configured to:
 receive, from a first user device, a request to generate a conversation regarding a transaction; 
 determine a plurality of records relevant to the transaction; 
 integrate EDI data of each of the plurality of messages based on associations within the EDI data to form integrated EDI data; and 
 generate a conversation that depicts the integrated EDI data in a conversational format comprising the plurality of messages; and 
   an alert engine configured to determine an error in the conversation based on the EDI data.   
     
     
         17 . The system of  claim 16 , wherein the alert engine is further configured to generate an alert based on the error. 
     
     
         18 . The system of  claim 16 , wherein the alert engine is configured to track the conversation based on the error. 
     
     
         19 . The system of  claim 16 , wherein the alert engine is further configured to generate a placeholder message in the conversation based on the error. 
     
     
         20 . The system of  claim 16 , wherein the request to generate a conversation regarding a transaction comprises a purchase order number.

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