US2023028623A1PendingUtilityA1
Generation of real-time trigger-based digital feed
Est. expiryJul 24, 2040(~14 yrs left)· nominal 20-yr term from priority
G06N 20/00G16H 10/60G16H 40/20
61
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Claims
Abstract
Generating real-time trigger-based digital feed is provided. A system receives events indicating modifications for candidate electronic transactions. The system selects a participant object including a support service identifier. The system filters the events based on a metric. The system ranks the opportunity objects based on a second metric. The system receives a selection of a ranked opportunity object, and generate a link.
Claims
exact text as granted — not AI-modifiedWhat is claimed is:
1 . A system, comprising:
a data processing system comprising memory and one or more processors to: identify a plurality of events that indicate a modification to a corresponding transaction at a financial account system external to the data processing system and generated in response to a change to a service configured for a participant; filter the plurality of events based on a metric that indicates compatibility between the participant and one or more events of the plurality of events; construct, for the participant, a plurality of objects for the filtered plurality of events based on the metric that indicates compatibility; rank the plurality of objects based on a frequency of selection of one or more of the plurality of objects via a user interface of a computing device linked with the participant; transmit, to the computing device, the ranked plurality of opportunity objects; receive, from the user interface of the computing device presenting the ranked plurality of opportunity objects, a selection of an object of the ranked plurality of opportunity objects; generate, responsive to the selection of the object, a link between the participant and the service; and provide an instruction to the financial account system to cause the financial account system to change a state of the service linked to the object.
2 . The system of claim 1 , wherein the data processing system is further configured to:
receive the plurality of events from one or more administrator devices external to the data processing system and different from the financial account system.
3 . The system of claim 1 , wherein the service comprises a support service, and the data processing system is further configured to:
select, in response to receipt of the plurality of events, the object including a support service identifier associated with the support service at a corresponding administrator device, and a participant service identifier associated with the service configured for the participant.
4 . The system of claim 1 , wherein the data processing system is further configured to:
rank the plurality of objects based at least on a determination that the object satisfies a second metric associated with the participant.
5 . The system of claim 4 , wherein:
the metric comprises a participant compatibility metric associated with the service and a support service, and the second metric comprises a participant interaction metric associated with the participant and at least one of the plurality of objects.
6 . The system of claim 1 , wherein the data processing system is further configured to:
configure a machine learning engine of the data processing system based at least partially on the received selection of the object via modification of the metric.
7 . The system of claim 1 , wherein the data processing system is further configured to:
filter the plurality of objects based at least partially on a determination that one or more of the plurality of objects satisfy a timestamp threshold associated with the participant.
8 . The system of claim 7 , wherein the received selection is received at a selection time satisfying the timestamp threshold.
9 . The system of claim 1 , wherein an event of the plurality of events comprises a state change of the participant object.
10 . The system of claim 1 , wherein the data processing system is further configured to:
use the metric to filter the plurality of events to remove at least one event from the plurality of events that are incompatible with the participant.
11 . A method, comprising:
identifying, by a data processing system comprising memory and one or more processors, a plurality of events that indicate a modification to a corresponding transaction at a financial account system external to the data processing system and generated in response to a change to a service configured for a participant; filtering, by the data processing system, the plurality of events based on a metric that indicates compatibility between the participant and one or more events of the plurality of events; establishing, by the data processing system for the participant, a plurality of objects for the filtered plurality of events based on the metric that indicates compatibility; ranking, by the data processing system, the plurality of objects based on a frequency of selection of one or more of the plurality of objects via a user interface of a computing device linked with the participant; transmitting, by the data processing system to the computing device, the ranked plurality of opportunity objects; receiving, by the data processing system from the user interface of the computing device presenting the ranked plurality of opportunity objects, a selection of an object of the ranked plurality of opportunity objects; generating, by the data processing system responsive to the selection of the object, a link between the participant and the service; and providing, by the data processing system, an instruction to the financial account system to cause the financial account system to change a state of the service linked to the object.
12 . The method of claim 11 , comprising:
receiving, by the data processing system, the plurality of events from one or more administrator devices external to the data processing system and different from the financial account system.
13 . The method of claim 11 , wherein the service comprises a support service, comprising:
selecting, by the data processing system in response to receipt of the plurality of events, the object including a support service identifier associated with the support service at a corresponding administrator device, and a participant service identifier associated with the service configured for the participant.
14 . The method of claim 11 , comprising:
ranking, by the data processing system, the plurality of objects based at least on a determination that the object satisfies a second metric associated with the participant.
15 . The method of claim 14 , wherein:
the metric comprises a participant compatibility metric associated with the service and a support service, and the second metric comprises a participant interaction metric associated with the participant and at least one of the plurality of objects.
16 . The method of claim 11 , comprising:
configuring, by the data processing system, a machine learning engine of the data processing system based at least partially on the received selection of the object via modification of the metric.
17 . The method of claim 11 , comprising:
filtering, by the data processing system, the plurality of objects based at least partially on a determination that one or more of the plurality of objects satisfy a timestamp threshold associated with the participant.
18 . The method of claim 17 , wherein the received selection is received at a selection time satisfying the timestamp threshold.
19 . The method of claim 11 , wherein an event of the plurality of events comprises a state change of the participant object.
20 . The method of claim 11 , comprising:
using, by the data processing system, the metric to filter the plurality of events to remove at least one event from the plurality of events that are incompatible with the participant.Cited by (0)
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