System and Method for Instructing Personnel on Washroom Maintenance Requirements

Abstract

A system and associated method are provided for maintenance of a plurality of washroom facilities by maintenance personnel, wherein each of the washroom facilities has one or more consumable product dispensers that require periodic refill. For each of the washroom facilities, the product dispensers are configured with a sensor that detects a product level or amount condition of the product dispenser, the sensors in communication with a monitoring station assigned to the washroom facility. A set of instructions unique to each of the washroom facilities is generated based upon the detected product level or amount conditions of the dispensers in the respective washroom facility, the set of instructions including instructions as to the amount of product refill to be added to the dispensers. With an identification (ID) system configured within each washroom facility, maintenance personnel that enter the washroom facility are identified and provided with the unique set of instructions in a message via a mobile smart device carried by the maintenance personnel or an audio or visual display device within the washroom facility.

1 - 12 . (canceled) 
     
     
         13 . A system for maintenance of a plurality of washroom facilities by maintenance personnel, comprising:
 one or more product dispensers within each of the washroom facilities that require periodic refill of a consumable product;   a sensor configured with each of the product dispensers that detects a product level or amount condition of the product dispenser, the sensors in communication with a monitoring station assigned to the washroom facility;   a processor configured to generate a set of instructions unique to each of the washroom facilities based upon the detected product level or amount conditions of the dispensers in the respective washroom facility; and   an identification (ID) system configured within each washroom facility to identify a maintenance personnel that enters the washroom facility and provide the unique set of instructions to the maintenance personnel in a message delivered to the maintenance personnel.   
     
     
         14 . The system of  claim 13 , wherein the ID system is configured to deliver the message to a mobile smart device carried by the maintenance personnel. 
     
     
         15 . The system of  claim 13 , further comprising an audio or visual display device within the washroom facility, the messages delivered via the audio or visual display device. 
     
     
         16 . The system of  claim 13 , wherein the maintenance personnel is identified by name in the message. 
     
     
         17 . The system of  claim 13 , wherein the plurality of the washroom facilities are assigned to a common monitoring station, the monitoring station in communication with the processor, and wherein the ID system includes an ID signal transmitter carried by each of the maintenance personnel that generates an ID signal that is unique to the maintenance personnel, the washroom facility configured with a receiver that receives the ID signals from the ID signal transmitters and transmits the ID signals to a controller that is in communication with the processor. 
     
     
         18 . The system of  claim 17 , wherein the ID signal transmitters comprise Bluetooth Low Energy (BTLE) beacons that emit a unique BTLE ID signal, the processor maintaining a library of the unique BTLE signal assigned to each maintenance personnel, the receiver comprising a BTLE-enabled receiver that receives and transmits all or a portion of the unique BTLE ID signals to the controller to enable retrieval of the file related to the unique BTLE ID signal by the processor. 
     
     
         19 . The system of  claim 18 , wherein the BTLE beacon is incorporated with a device provided to the maintenance personnel. 
     
     
         20 . The system of  claim 18 , wherein the BTLE beacon is incorporated with a mobile smart device carried by the maintenance personnel, the mobile smart device having an application that causes the mobile smart device to transmit the unique BTLE ID signal. 
     
     
         21 . The system of  claim 20 , wherein the message is delivered to the maintenance personnel via the mobile smart device. 
     
     
         22 . The system of  claim 13 , wherein the processor is in communication with a computer configured to maintain one or more files on each of the washroom facilities, wherein conditions or requirements specific to the washroom facilities are entered into the files and used to generate the unique set of instructions. 
     
     
         23 . The system of  claim 22 , wherein the unique set of instructions inform the maintenance personnel of upcoming events that may increase usage of the washroom facility. 
     
     
         24 . The system of  claim 22 , wherein the unique set of instructions includes dispenser refill instructions based on an anticipated usage of the washroom before a next scheduled visit by the maintenance personnel. 
     
     
         25 . A system for maintenance of a plurality of washroom facilities by maintenance personnel, comprising:
 one or more product dispensers within each of the washroom facilities that require periodic refill of a consumable product;   one or more sensors configured with each of the product dispensers that provides data regarding a product level or amount condition of the product dispenser, wherein the data is utilized to generate a set of instructions for each of the washroom facilities; and   an identification system (ID) for each washroom facility and configured to identify a maintenance personnel that enters the washroom facility and provide the set of instructions to the maintenance personnel in a message delivered to the maintenance personnel.   
     
     
         26 . The system of  claim 25 , wherein the ID system is configured to deliver the message to a mobile smart device carried by the maintenance personnel. 
     
     
         27 . The system of  claim 25 , further comprising an audio or visual display device within the washroom facility, the messages delivered via the audio or visual display device. 
     
     
         28 . The system of  claim 25 , wherein the plurality of the washroom facilities are assigned to a common monitoring station, and wherein the ID system includes an ID signal transmitter carried by each of the maintenance personnel that generates an ID signal that is unique to the maintenance personnel, the washroom facility configured with a receiver that receives the ID signals from the ID signal transmitters and transmits the ID signals to a controller. 
     
     
         29 . The system of  claim 28 , wherein the ID signal transmitters comprise Bluetooth Low Energy (BTLE) beacons that emit a unique BTLE ID signal, the receiver comprising a BTLE-enabled receiver that receives and transmits all or a portion of the unique BTLE ID signals to the controller to enable retrieval of the file related to the unique BTLE ID signal. 
     
     
         30 . The system of  claim 29 , wherein the BTLE beacon is incorporated with a mobile smart device carried by the maintenance personnel, the mobile smart device having an application that causes the mobile smart device to transmit the unique BTLE ID signal, wherein the message is delivered to the maintenance personnel via the mobile smart device. 
     
     
         31 . The system of  claim 25 , wherein the set of instructions inform the maintenance personnel of upcoming events that may increase usage of the washroom facility. 
     
     
         32 . The system of  claim 25 , wherein the set of instructions includes dispenser refill instructions based on an anticipated usage of the washroom before a next scheduled visit by the maintenance personnel.