Automatic After Call Social Messaging Connection Platform

Abstract

This disclosure provides methods, systems, services, and platforms for automatically prompting a user of a mobile device to follow an entity on a social media network after a triggering event. This disclosure enables Mobile Network Operators to generate more followers on social media, and, thereby, connect better with potential customers or fans. When a business, group, or other entity has an active social media campaign, a message comprising instructions to launch a browser on a mobile device and navigate to the entity's social media page is sent automatically after a triggering event occurs.

1 .- 25 . (canceled) 
     
     
         26 . A computer-implemented method for automatically sending a message to a mobile device connected to a mobile operator network, wherein the message comprises an invitation to follow a business on social media, the method comprising:
 receiving, at a server operably connected to the mobile operator network, a first communication comprising an indication from an Application Programming Interface operably connected to the mobile operator network that the mobile device visited a website of a business, a web address of the website, and the originating address of the mobile device;   preparing, at the server, a first message comprising (i) the originating address; (ii) an interactive prompt comprising an actionable response option for accepting an invitation to follow the business on a social media network, and (iii) instructions configured to be executed by an application on the mobile device, wherein the instructions instruct the application to cause the interactive prompt to be automatically displayed on a screen of the mobile device;   sending, from the server, the first message to a Short Message Service Center (SMSC) or MultiMedia Message Service Center (MMSC) of the mobile operator network,   receiving, at the server, a response communication indicating that the actionable response option accepting the invitation to follow the business on a social media network was selected on the mobile device;   preparing, at the server, a second message comprising a command message configured to launch an application configured to access the social media network on the mobile device; and   sending, from the server, the second message to the SMSC or MMSC.   
     
     
         27 . The method of  claim 26 , further comprising logging the actionable response option selected on the mobile device. 
     
     
         28 . The method of  claim 26 , further comprising determining whether previous messages sent to the mobile device have exceeded a preset amount. 
     
     
         29 . The method of  claim 26 , wherein the response communication further comprises the device type of the mobile device and information regarding whether the mobile device supports browser launch from executable instructions contained within a received message. 
     
     
         30 . The method of  claim 29 , further comprising:
 preparing an SMS message comprising a browser launch link; and   sending the SMS message to the mobile device,   wherein the SMS message is prepared and sent when the information indicates that the mobile device does not support browser launch from instructions contained within a received message.   
     
     
         31 . The method of  claim 26 , wherein a type of the first message is selected from the group consisting of binary SMS, flash SMS, MMS, standard SMS, USSD notification, and email. 
     
     
         32 . A computer-implemented method for automatically sending a message to a mobile device connected to a mobile operator network, wherein the message comprises an invitation to follow a business on social media, the method comprising:
 receiving, at a server operably connected to the mobile operator network, a first communication comprising an indication from an Application Programming Interface operably connected to the mobile operator network that the mobile device visited a website of a business, a web address of the website, and the originating address of the mobile device;   preparing, at the server, a first message comprising (i) the originating address; (ii) an interactive prompt comprising an actionable response option for accepting an invitation to follow the business on a social media network, (iii) instructions configured to be executed by an application on the mobile device, wherein the instructions instruct the application to cause the interactive prompt to be automatically displayed on a screen of the mobile device, and (iv) a command message configured to launch an application configured to access the social media network on the mobile device when the actionable response option accepting the invitation to follow the entity on a social media network is selected on the mobile device; and   sending the first message to the mobile operator's Short Message Service Center (SMSC) or MultiMedia Message Service Center (MMSC).   
     
     
         33 . The method of  claim 32 , further comprising logging the actionable response option selected on the mobile device. 
     
     
         34 . The method of  claim 32 , further comprising determining whether previous messages sent to the mobile device have exceeded a preset amount. 
     
     
         35 . The method of  claim 32 , wherein the response communication further comprises the device type of the mobile device and information regarding whether the mobile device supports browser launch from executable instructions contained within a received message. 
     
     
         36 . A system for automatically sending a message to a mobile device connected to a mobile operator network, wherein the message comprises an invitation to follow a business on social media, the system comprising:
 an Application Programming Interface (API) operably connected to the mobile operator network and a server, wherein the API is configured to send to the server a first communication comprising a notification that the mobile device visited a website of a business, the web address of the website, and the originating address of the mobile device;   a server operably connected to the mobile operator network and the API and configured to:
 receive the first communication; 
 prepare a first message comprising (i) the originating address; (ii) an interactive prompt comprising an actionable response option for accepting an invitation to follow the business on a social media network, and (iii) instructions configured to be executed by an application on the mobile device, wherein the instructions instruct the application to cause the interactive prompt to be automatically displayed on a screen of the mobile device; and 
 send the first message to a Short Message Service Center (SMSC) or MultiMedia Message Service Center (MMSC) of the mobile operator network; and 
   an application installed on the mobile device and configured to receive the first message and execute the instructions.   
     
     
         37 . The system of  claim 36 , wherein the application is further configured to:
 receive an indication that the actionable response option was selected on the mobile device; and   send to the server a response communication comprising the indication that the actionable response option was selected on the mobile device.   
     
     
         38 . The system of  claim 37 , wherein the server is further configured to:
 receive the response communication;   prepare a second message comprising a command message configured to launch an application configured to access the social media network on the mobile device; and   send the second message to SMSC or MMSC.   
     
     
         39 . The system of  claim 36 , wherein the first message further comprises a command configured to launch an application configured to access the social media network on the mobile device when the actionable response option accepting the invitation to follow the entity on a social media network is selected on the mobile device. 
     
     
         40 . The system of  claim 36 , wherein the application is installed on a SIM card of the mobile device. 
     
     
         41 . The system of  claim 36 , wherein the application is installed on the operating system of the mobile device.