US2023370415A1PendingUtilityA1

Systems and methods for converting emails to chat conversations

65
Assignee: RINGCENTRAL INCPriority: Jun 30, 2017Filed: Jul 28, 2023Published: Nov 16, 2023
Est. expiryJun 30, 2037(~11 yrs left)· nominal 20-yr term from priority
H04L 51/56H04L 51/046H04L 51/216H04L 51/04
65
PatentIndex Score
0
Cited by
0
References
0
Claims

Abstract

The present disclosure relates to systems and methods for automatically converting one or more emails to one or more chat conversations and for automatically converting a chat conversation to an email thread.

Claims

exact text as granted — not AI-modified
1 - 14 . (canceled) 
     
     
         15 . A computer-implemented method for converting email threads to chat messages, comprising:
 receiving an email thread;   parsing the email thread to determine a participant;   creating a collaborative team comprising the participant; and   pre-populating the collaborative team with one or more chat messages containing a portion of the email thread.   
     
     
         16 . The computer-implemented method of  claim 15 , wherein parsing the email thread to determine the recipient comprises parsing a text of the email thread for a name, a partial name, or an alias. 
     
     
         17 . The computer-implemented method of  claim 16 , further comprising mapping a contact list to the name, the partial name, or the alias to determine the participant. 
     
     
         18 . The computer-implemented method of  claim 15 , wherein parsing the email thread to determine the recipient comprises parsing a FROM, a TO, a CC or a BCC field. 
     
     
         19 . The computer-implemented method of  claim 15 , further comprising:
 parsing the email thread for files, links, notes, events or tasks; and   pre-populating the collaborative team with the files, links, notes, events or tasks.   
     
     
         20 . The computer-implemented method of  claim 15 , wherein parsing the email thread comprises parsing the email thread for context clues. 
     
     
         21 . The computer-implemented method of  claim 15 , further comprising:
 determining that the participant does not have a collaboration account; and   in response to determining that the participant does not have a collaboration account, transmitting an invitation to a collaboration system.   
     
     
         22 . A system for converting email threads to chat messages, comprising:
 a memory storing instructions; and   a processor configured to execute the instructions to cause:   receiving an email thread;   parsing the email thread to determine a participant;   creating a collaborative team comprising the participant;   pre-populating the collaborative team with one or more chat messages containing a portion of the email thread.   
     
     
         23 . The system of  claim 22 , wherein the instructions further comprise parsing a text of the email thread for a name, a partial name or an alias. 
     
     
         24 . The system of  claim 23 , wherein the instructions further comprise mapping a contact list to the name, the partial name or the alias to determine the participant. 
     
     
         25 . The system of  claim 22 , wherein the instructions further comprise parsing a FROM, a TO, a CC or a BCC field. 
     
     
         26 . The system of  claim 22 , wherein the instructions further comprise:
 parsing the email thread for files, links, notes, events or tasks; and   pre-populating the collaborative team with the files, links, notes, events or tasks.   
     
     
         27 . The system of  claim 22 , wherein the instructions further comprise parsing the email thread for context clues. 
     
     
         28 . The system of  claim 22 , wherein the instructions further comprise:
 determining that the participant does not have a collaboration account; and   in response to determining that the participant does not have a collaboration account, transmitting an invitation to the collaboration system.   
     
     
         29 . A non-transitory, computer-readable medium storing a set of instructions for converting email threads to chat messages that, when executed by a processor, cause:
 receiving an email thread;   parsing the email thread to determine a participant;   creating a collaborative team comprising the participant; and   pre-populating the collaborative team with one or more chat messages containing a portion of the email thread.   
     
     
         30 . The non-transitory, computer-readable medium of  claim 29 , wherein the instructions further comprise parsing a text of the email thread for a name, a partial name or an alias. 
     
     
         31 . The non-transitory, computer-readable medium of  claim 30 , wherein the instructions further comprise mapping a contact list to the name, the partial name or the alias to determine the participant. 
     
     
         32 . The non-transitory, computer-readable medium of  claim 29 , wherein the instructions further comprise parsing a FROM, a TO, a CC or a BCC field. 
     
     
         33 . The non-transitory, computer-readable medium of  claim 29 , wherein the instructions further comprise:
 parsing the email thread for files, links, notes, events or tasks; and   pre-populating the collaborative team with the files, links, notes, events or tasks.   
     
     
         34 . The non-transitory, computer-readable medium of  claim 29 , wherein the instructions further comprise parsing the email thread for context clues.

Cited by (0)

No later patents cite this yet.

References (0)

No backward citations on record.