Systems and methods for call management

Abstract

Systems and methods are described for call management. Network information associated with a first service may be used for a wireless communication session associated with a second service. The wireless communication session may be caused, based on the network information, to be facilitated by a second network device instead of a first network device.

What is claimed is: 
     
         1 . A method comprising:
 determining network information associated with a first service configured to facilitate, at least in part, a second service associated with a first network device and a second network device; and   based on a user device request to facilitate, via the first network device, a wireless communication session associated with the second service, causing, based on the network information associated with the first service, the wireless communication session to be facilitated by the second network device.   
     
     
         2 . The method of  claim 1 , wherein the request comprises a request to one or more of establish the wireless communication session or handover the wireless communication session. 
     
     
         3 . The method of  claim 1 , wherein causing the wireless communication session to be facilitated by the second network device comprises causing the user device to establish a connection with the second network device to facilitate the wireless communication session. 
     
     
         4 . The method of  claim 1 , wherein the wireless communication session comprises one or more of a wireless data communication session, a wireless telephone communication session, or a wireless video communication session. 
     
     
         5 . The method of  claim 1 , further comprising receiving, by the first network device and from the user device, data indicative of the request, wherein the request comprises a request to facilitate a call associated with the second service. 
     
     
         6 . The method of  claim 1 , wherein the network information associated with the first service comprises at least one of: network telemetry information, reliability information, maintenance information, physical layer condition information, link layer condition information, or Data Over Cable Service Interface Specification (DOCSIS) telemetry information. 
     
     
         7 . The method of  claim 1 , wherein the first service comprises at least one of: a wired data service, a cable network service, a content service, or a Data Over Cable Service Interface Specification (DOCSIS) based service, and wherein the second service comprises at least one of: a wireless data service, a wireless telecommunications service, or a mobile device service. 
     
     
         8 . A first network device comprising:
 one or more processors; and   memory storing instructions that, when executed by the one or more processors, cause the first network device to:
 determine network information associated with a first service configured to facilitate, at least in part, a second service associated with the first network device and a second network device; and 
 based on a user device request to facilitate, via the first network device, a wireless communication session associated with the second service, cause, based on the network information associated with the first service, the wireless communication session to be facilitated by the second network device. 
   
     
     
         9 . The first network device of  claim 8 , wherein the request comprises a request to one or more of establish the wireless communication session or handover the wireless communication session. 
     
     
         10 . The first network device of  claim 8 , wherein the instructions that, when executed by the one or more processors, cause the first network device to cause the wireless communication session to be facilitated by the second network device comprises instructions that, when executed by the one or more processors, cause the first network device to cause the user device to establish a connection with the second network device to facilitate the wireless communication session. 
     
     
         11 . The first network device of  claim 8 , wherein the wireless communication session comprises one or more of a wireless data communication session, a wireless telephone communication session, or a wireless video communication session. 
     
     
         12 . The first network device of  claim 8 , wherein the instructions, when executed by the one or more processors, further cause the first network device to receive, from the user device, data indicative of the request, wherein the request comprises a request to facilitate a call associated with the second service. 
     
     
         13 . The first network device of  claim 8 , wherein the network information associated with the first service comprises at least one of: network telemetry information, reliability information, maintenance information, physical layer condition information, link layer condition information, or Data Over Cable Service Interface Specification (DOCSIS) telemetry information. 
     
     
         14 . The first network device of  claim 8 , wherein the first service comprises at least one of: a wired data service, a cable network service, a content service, or a Data Over Cable Service Interface Specification (DOCSIS) based service, and wherein the second service comprises at least one of: a wireless data service, a wireless telecommunications service, or a mobile device service. 
     
     
         15 . A system comprising:
 a first network device and a second network device, wherein the first network device is configured to:
 determine network information associated with a first service configured to facilitate, at least in part, a second service associated with the first network device and the second network device; and 
 based on a user device request to facilitate, via the first network device, a wireless communication session associated with the second service, causing, based on the network information associated with the first service, the wireless communication session to be facilitated by the second network device. 
   
     
     
         16 . The system of  claim 15 , wherein the request comprises a request to one or more of establish the wireless communication session or handover the wireless communication session. 
     
     
         17 . The system of  claim 15 , wherein the first network device is configured to cause the wireless communication session to be facilitated by the second network device based on causing the user device to establish a connection with the second network device to facilitate the wireless communication session. 
     
     
         18 . The system of  claim 15 , wherein the wireless communication session comprises one or more of a wireless data communication session, a wireless telephone communication session, or a wireless video communication session. 
     
     
         19 . The system of  claim 15 , wherein the first network device is further configured to receive, from the user device, data indicative of the request, wherein the request comprises a request to facilitate a call associated with the second service. 
     
     
         20 . The system of  claim 15 , wherein the network information associated with the first service comprises at least one of: network telemetry information, reliability information, maintenance information, physical layer condition information, link layer condition information, or Data Over Cable Service Interface Specification (DOCSIS) telemetry information.