Senior living care coordination platforms

Abstract

Provided herein is a care coordination support platform (“CCSP”) computer system including a in communication with a memory device for coordinating care. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver through the application, (iii) receive input from the user or the caregiver defining an event of the user, (iv) assign the event to a caregiver based upon personal and scheduling data of the caregivers, (v) create a care schedule of the user, (vi) display the care schedule to the caregiver, (vii) receive a question regarding the from the user or the caregiver, (viii) convert the question into a query, (ix) run the query against an event database, and (x) transmit a response to the question to the processor.

We claim: 
     
         1 . A care coordination support platform (“CCSP”) computer system for coordinating care, the CCSP computer system including at least one processor and/or associated transceiver in communication with at least one memory device, the at least one processor and/or associated transceiver are programmed to:
 register a plurality of caregivers associated with a senior through an application, wherein each caregiver of the plurality of caregivers input scheduling data into the application; 
 store a care schedule of the senior, wherein the care schedule of the senior includes a plurality of events, and wherein the care schedule includes identifying caregivers of a plurality of caregivers assigned to the plurality of events; 
 compare the care schedule of the senior with the scheduling data of the plurality of caregivers to determine a calendar conflict associated with a first event of the plurality of events and assigned to a first caregiver of the plurality of caregivers; 
 generate, via a chatbot, an audio alert to the calendar conflict, wherein the audio alert is in natural language and describes the calendar conflict including identifying the first caregiver assigned to the first event; and 
 instruct a user device associated with one of the senior and the first caregiver to audibly present the audio alert to at least one of the senior and the first caregiver. 
 
     
     
         2 . The CCSP computer system of  claim 1 , wherein the at least one processor and/or associated transceiver is further configured to register the senior through an application, wherein the senior inputs scheduling data into the application. 
     
     
         3 . The CCSP computer system of  claim 2 , wherein the at least one processor and/or associated transceiver is further configured to create the care schedule of the senior based upon the scheduling data for the senior. 
     
     
         4 . The CCSP computer system of  claim 1 , wherein the at least one processor and/or associated transceiver is further configured to receive input from the senior defining the first event associated with the senior, wherein the first event includes at least one of a task, an activity, and an appointment. 
     
     
         5 . The CCSP computer system of  claim 1 , wherein the at least one processor and/or associated transceiver is further configured to assign the first event to the first caregiver of the plurality of caregivers based upon the scheduling data of the plurality of caregivers, wherein the first caregiver is assigned to assist with the first event. 
     
     
         6 . The CCSP computer system of  claim 1 , wherein the at least one processor and/or associated transceiver is further configured to:
 receive, via the chatbot, input from at least one of the senior and the first caregiver defining a second event associated with the senior, wherein the input is a natural-language voice question; and   add the second event to the care schedule of the senior.   
     
     
         7 . The CCSP computer system of  claim 1 , wherein the at least one processor and/or associated transceiver is further configured to invoke chatbot to explain to both the senior and the first caregiver that a calendar conflict exists. 
     
     
         8 . The CCSP computer system of  claim 1 , wherein the at least one processor and/or associated transceiver is further configured to analyze the care schedule of the senior with the scheduling data to determine an alternate caregiver that is available at the time and date of the calendar conflict to resolve the calendar conflict. 
     
     
         9 . The CCSP computer system of  claim 8 , wherein the at least one processor and/or associated transceiver is further configured to invoke a chatbot to verbally explain to the senior or a caregiver that a calendar conflict exists, and verbally explain a resolution to the calendar conflict involving the alternate caregiver. 
     
     
         10 . The CCSP computer system of  claim 1 , wherein the at least one processor and/or associated transceiver is further configured to input schedule-related data into a machine learning algorithm, model, module, or program that is trained to identify calendar or scheduling conflicts and/or associated scheduling resolutions using schedule-related and/or calendar data associated with seniors and multiple caregivers. 
     
     
         11 . The CCSP computer system of  claim 1 , wherein the first event is a medical-related event or a doctor's appointment. 
     
     
         12 . The CCSP computer system of  claim 1 , wherein the first event is an exercise or physical fitness event. 
     
     
         13 . The CCSP computer system of  claim 1 , wherein the first event is a vehicle or home repair event. 
     
     
         14 . A computer-implemented method for coordinating care, the computer-implemented method performed by a care coordination support platform (“CCSP”) computer system including at least one processor in communication with at least one chatbot and at least one memory device, the computer-implemented method comprising:
 registering a plurality of caregivers associated with a senior through an application, wherein each caregiver of the plurality of caregivers input scheduling data into the application; 
 storing a care schedule of the senior, wherein the care schedule of the senior includes a plurality of events, and wherein the care schedule includes identifying caregivers of a plurality of caregivers assigned to the plurality of events; 
 comparing the care schedule of the senior with the scheduling data of the plurality of caregivers to determine a calendar conflict associated with a first event of the plurality of events and assigned to a first caregiver of the plurality of caregivers; 
 generating, via a chatbot, an audio alert to the calendar conflict, wherein the audio alert is in natural language and describes the calendar conflict including identifying the first caregiver assigned to the first event; and 
 instructing a user device associated with one of the senior and the first caregiver to audibly present the audio alert to at least one of the senior and the first caregiver. 
 
     
     
         15 . The computer-implemented method of  claim 14  further comprising registering the senior through an application, wherein the senior inputs personal and scheduling data into the application. 
     
     
         16 . The computer-implemented method of  claim 15  further comprising creating the care schedule of the senior based upon the scheduling data for the senior. 
     
     
         17 . The computer-implemented method of  claim 14  further comprising receiving input from the senior defining the first event associated with the senior, wherein the first event includes at least one of a task, an activity, and an appointment. 
     
     
         18 . The computer-implemented method of  claim 14  further comprising assigning the first event to the first caregiver of the plurality of caregivers based upon the scheduling data of the plurality of caregivers, wherein the first caregiver is assigned to assist with the first event. 
     
     
         19 . The computer-implemented method of  claim 14  further comprising:
 receiving, via the chatbot, input from at least one of the senior and the first caregiver defining a second event associated with the senior, wherein the input is a natural-language voice question; and 
 adding the second event to the care schedule of the senior. 
 
     
     
         20 . The computer-implemented method of  claim 14  further comprising invoking chatbot to explain to both the senior and the first caregiver that a calendar conflict exists. 
     
     
         21 . The computer-implemented method of  claim 14  further comprising analyzing the care schedule of the senior with the scheduling data to determine an alternate caregiver that is available at the time and date of the calendar conflict to resolve the calendar conflict. 
     
     
         22 . The computer-implemented method of  claim 21  further comprising invoking a chatbot to verbally explain to the senior or a caregiver that a calendar conflict exists, and verbally explain a resolution to the calendar conflict involving the alternate caregiver. 
     
     
         23 . The computer-implemented method of  claim 14  further comprising inputting schedule-related data into a machine learning algorithm, model, module, or program that is trained to identify calendar or scheduling conflicts and/or associated scheduling resolutions using schedule-related and/or calendar data associated with seniors and multiple caregivers. 
     
     
         24 . The computer-implemented method of  claim 14 , wherein the first event is a medical-related event or a doctor's appointment. 
     
     
         25 . The computer-implemented method of  claim 14 , wherein the first event is an exercise or physical fitness event. 
     
     
         26 . The computer-implemented method of  claim 14 , wherein the first event is a vehicle or home repair event.