System and method for routing communication sessions based on priority, presence and preference information

Abstract

A communications system includes a presence server for collecting presence information and preference information for a presentity. The presence information includes availability of devices of the presentity, and the preference information includes a priority level for one or more initiators and preference indications for each media type supported by each device associated with the presentity. Upon receiving a request for a communication session of a particular media type with the presentity from an initiator, a communications manager identifies a list of devices of the presentity that support the media type and are accessible to the initiator based on the priority level granted to the initiator. The communications manager then identifies available devices on the list using the presence information, determines a preference value for each of the available devices based on the preference indications and selects one of the available devices having the highest preference value for the communication session.

1. A communications system for routing communication sessions based on presence and preference information, comprising:
 a presence server capable of collecting presence information and preference information on a plurality of presentities, wherein said presence information for each of said plurality of presentities includes availability of devices associated therewith and said preference information for each of said plurality of presentities includes a priority level for one or more initiators and preference indications for each media type supported by each of said devices associated therewith; and 
 a communications manager connected to receive a request for a communication session with a presentity from an initiator, said request including an initiator identification and a select media type for said communication session; 
 wherein said preference indications for each said media type include a respective overall q-value for each said media type computed from respective q-values for each of said media types supported on each of said devices associated with said presentity and respective q-values for each of said media types supported by each application running on each of said devices associated with said presentity; 
 wherein said communications manager is operable to extract said presence information and said preference information of said presentity from said presence server, identify a list of said devices of said presentity that support said select media type and are accessible to said initiator based on said priority level granted to said initiator in said preference information, filter said list using said presence information of said select presentity to identify available devices, determine a preference value for each of said available devices based on said preference indications and select a select available device from said available devices having a highest preference value for said communication session. 
 
     
     
       2. The communications system of  claim 1 , wherein said communications manager is a software component on said presence server. 
     
     
       3. The communications system of  claim 1 , wherein said request further includes other criteria for said communication session, and wherein said list of said devices of said presentity support said other criteria. 
     
     
       4. The communications system of  claim 1 , wherein said communications manager is further operable to provide an error code when there are no available devices. 
     
     
       5. The communications system of  claim 1 , wherein said initiator is a watcher or a watcher group of said presentity. 
     
     
       6. The communications system of  claim 1 , farther comprising:
 a media server connected to receive said request for said communication session from said initiator and provide said request to said communications manager, wherein said media server is operable to establish a connection for said communication session using said select available device of said presentity. 
 
     
     
       7. The communications system of  claim 6 , wherein said communications manager is further operable to provide to said media server a device identity, an application identity and a media channel identity for said select available device. 
     
     
       8. A method for routing communication sessions based on presence information and preference information, comprising the steps of:
 providing presence information and preference information for a presentity, said presence information including availability of devices of said presentity and said preference information including a priority level for one or more initiators and preference indications for each media type supported by each of said devices associated with said presentity, said preference indications including a respective overall q-value for each said media type computed from respective q-values for each of said media types supported on each of said devices associated with said presentity and respective q-values for each of said media types supported by each application running on each of said devices associated with said presentity; 
 receiving a request for a communication session with said presentity from an initiator, said request including an initiator identification and a select media type for said communication session; 
 identifying a list of said devices of said presentity that support said select media type and are accessible to said initiator based on said priority level granted to said initiator in said preference information; 
 filtering said list using said presence information of said presentity to identify available devices; 
 determining a preference value for each of said available devices based on said preference indications; and 
 selecting a select available device from said available devices having a highest preference value for said communication session. 
 
     
     
       9. The method of  claim 8 , wherein said request further includes other criteria for said communication session, and wherein said identifying further comprises:
 identifying said list of said devices of said presentity that support said select media type and are accessible to said initiator based on said priority level granted to said initiator in said preference information and that support said other criteria. 
 
     
     
       10. The method of  claim 8 , further comprising:
 providing an error code when there are no available devices. 
 
     
     
       11. The method of  claim 8 , wherein said initiator is a watcher or a watcher group of said presentity. 
     
     
       12. The method of  claim 8 , further comprising:
 establishing a connection for said communication session using said select available device of said presentity. 
 
     
     
       13. The method of  claim 12 , wherein said establishing further comprises:
 establishing said connection using a device identity, an application identity and a media channel identity for said select available device.