P
US8155299B2ExpiredUtilityPatentIndex 84

Methods, systems, and products for redirecting calls

Assignee: KOCH ROBERT APriority: Dec 19, 2001Filed: Jan 8, 2009Granted: Apr 10, 2012
Est. expiryDec 19, 2021(expired)· nominal 20-yr term from priority
Inventors:KOCH ROBERT AHOLT SCOTT C
H04M 3/54H04M 3/4211H04M 3/42059
84
PatentIndex Score
11
Cited by
3
References
20
Claims

Abstract

Methods, systems, and products process a call from a calling number to a called number. When the call is received, processing of the call is suspended. A database is queried for the calling number and the called number. A network address associated with the calling number and with the called number is retrieved. An intended recipient of the call is also retrieved from the database. A notification message is sent to the network address, and the notification message includes the calling number and the intended recipient of the call. Processing of the call is resumed.

Claims

exact text as granted — not AI-modified
What is claimed is: 
     
       1. A method of processing a call, comprising:
 receiving the call; 
 querying a database for a calling number and a called number associated with the call; 
 retrieving from the database a network address associated with the calling number and the called number; 
 storing in the database a plurality of call recipients; 
 retrieving from the database an intended recipient of the call that is also associated with the calling number and the called number; and 
 sending a notification message to the network address that includes the calling number and the intended recipient of the call. 
 
     
     
       2. The method of  claim 1 , further comprising receiving instructions for processing the call. 
     
     
       3. The method of  claim 1 , further comprising receiving instructions from the intended recipient for processing the call. 
     
     
       4. The method of  claim 1 , further comprising retrieving a profile associated with the called number. 
     
     
       5. The method of  claim 1 , further comprising routing the call to the called number after a predetermined time. 
     
     
       6. The method of  claim 1 , wherein if no response is received to the notification message after a predetermined time, then further comprising routing the call to the called number. 
     
     
       7. The method of  claim 1 , further comprising playing an announcement to the calling number. 
     
     
       8. The method of  claim 1 , further comprising receiving a response to the notification message. 
     
     
       9. The method of  claim 8 , further comprising processing the call based on instructions in the response. 
     
     
       10. The method of  claim 1 , further comprising retrieving a weather report associated with the calling number. 
     
     
       11. The method of  claim 10 , further comprising including the weather report in the notification message sent to the network address. 
     
     
       12. The method of  claim 1 , further comprising including call processing options in the notification message sent to the network address. 
     
     
       13. The method of  claim 1 , further comprising sending the notification message over the Internet to the network address. 
     
     
       14. The method of  claim 1 , wherein the network address is an Internet protocol address. 
     
     
       15. The method of  claim 1 , further comprising translating the network address. 
     
     
       16. The method of  claim 1 , further comprising suspending processing of the call. 
     
     
       17. The method of  claim 1 , further comprising resuming processing of the call. 
     
     
       18. The method of  claim 1 , further comprising retrieving an Internet protocol address associated with the calling number. 
     
     
       19. A system for processing a call, comprising:
 a processor communicating with memory storing code that causes the processor to: 
 receive the call; 
 query a database for a calling number and a called number associated with the call; 
 retrieve from the database a network address associated with the calling number and the called number; 
 store in the database a plurality of call recipients; 
 retrieve from the database an intended recipient of the call that is also associated with the calling number and the called number; and 
 send a notification message to the network address that includes the calling number and the intended recipient of the call. 
 
     
     
       20. A computer readable memory storing processor executable instructions for performing a method of processing a call, the method comprising:
 receiving the call; 
 querying a database for a calling number and a called number associated with the call; 
 retrieving from the database a network address associated with the calling number and the called number; 
 storing in the database a plurality of call recipients; 
 retrieving from the database an intended recipient of the call that is also associated with the calling number and the called number; and 
 sending a notification message to the network address that includes the calling number and the intended recipient of the call.

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References (0)

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