System and method for computerized psychological content analysis of computer and media generated communications to produce communications management support, indications and warnings of dangerous behavior, assessment of media images, and personnel selection support

Abstract

At least one computer-mediated communication produced by or received by an author is collected and parsed to identify categories of information within it. The categories of information are processed with at least one analysis to quantify at least one type of information in each category. A first output communication is generated regarding the at least one computer-mediated communication, describing the psychological state, attitudes or characteristics of the author of the communication. A second output communication is generated when a difference between the quantification of at least one type of information for at least one category and a reference for the at least one category is detected involving a psychological state, attitude or characteristic of the author to which a responsive action should be taken.

What is claimed is: 
     
       1. A method of computer analysis of at least one computer communication of a person in an organization including people affiliated with the organization comprising:
 receiving with a computer the at least one computer communication relating to the organization comprised of a group of words to or from the person transmitted in the organization; 
 deconstructing the at least one computer communication of the person with a language parser programmed in at least one computer; 
 processing the deconstructing at least one computer communication with at least one computer to provide an analysis of the group of words with at least one psychological profiling algorithm including quantifying at least negatives, use of the word me, and direct references to determine a psychological state of the person relative to a reference of the person changing over time and based on an analysis of previous computer communications transmitted within the organization of a plurality of people affiliated with the organization with at least one psychological profiling algorithm with previous computer communications collected by at least one computer over time from the organization; and 
 responsive to the analysis, generating with a computer an electronic communication transmitted by the organization, comparing the psychological state represented by the group of words of the person to the reference and determining with at least one computer whether the psychological state of the person poses a risk to the organization; and wherein 
 the reference is one of an average, a mean, a calculation or a value representing a psychological state of people represented by previous computer communications or previous computer communications of the person. 
 
     
     
       2. A method in accordance with  claim 1 , wherein:
 the electronic communication indicates that the person should be studied. 
 
     
     
       3. A method in accordance with  claim 2 , wherein:
 the psychological state of the person is at least one of anger, anxiety, depression, emotional withdrawal, lack of flexibility, impulsiveness and emotional instability. 
 
     
     
       4. A method in accordance with  claim 3  further comprising:
 processing with at least one computer the at least one computer communication of the person with at least one keyword algorithm to assess any risk posed by the person to the organization and electronically communicating with at least one computer any risk discovered from the processing with the at least one keyword algorithm to the organization. 
 
     
     
       5. A method in accordance with  claim 4 , wherein the at least one keyword algorithm identifies a psychological state of the person reflected by words of the at least one computer communication. 
     
     
       6. A method in accordance with  claim 2  further comprising:
 processing with at least one computer the at least one computer communication of the person with at least one keyword algorithm to assess any risk posed by the person to the organization and electronically communicating with at least one computer any risk discovered from the processing with the at least one keyword algorithm to the organization. 
 
     
     
       7. A method in accordance with  claim 6 , wherein the at least one keyword algorithm identifies a psychological state of the person reflected by words of the at least one computer communication. 
     
     
       8. A method in accordance with  claim 1 , wherein:
 the electronic communication indicates that the psychological state of the person requires a responsive action by the organization. 
 
     
     
       9. A method in accordance with  claim 8 , wherein:
 the psychological state of the person is at least one of anger, anxiety, depression, emotional withdrawal, lack of flexibility, impulsiveness and emotional instability. 
 
     
     
       10. A method in accordance with  claim 9  further comprising:
 processing with at least one computer the at least one computer communication of the person with at least one keyword algorithm to assess any risk posed by the person to the organization and electronically communicating with at least one computer any risk discovered from the processing with the at least one keyword algorithm to the organization. 
 
     
     
       11. A method in accordance with  claim 10 , wherein the at least one keyword algorithm identifies a psychological state of the person reflected by words of the at least one computer communication. 
     
     
       12. A method in accordance with  claim 8  further comprising:
 processing with at least one computer the at least one computer communication of the person with at least one keyword algorithm to assess any risk posed by the person to the organization and electronically communicating with at least one computer any risk discovered from the processing with the at least one keyword algorithm to the organization. 
 
     
     
       13. A method in accordance with  claim 12 , wherein the at least one keyword algorithm identifies a psychological state of the person reflected by words of the at least one computer communication. 
     
     
       14. A method in accordance with  claim 1 , wherein:
 the psychological state of the person is at least one of anger, anxiety, depression, emotional withdrawal, lack of flexibility, impulsiveness and emotional instability. 
 
     
     
       15. A method in accordance with  claim 14  further comprising:
 processing with at least one computer the at least one computer communication of the person with at least one keyword algorithm to assess any risk posed by the person to the organization and electronically communicating with at least one computer any risk discovered from the processing with the at least one keyword algorithm to the organization. 
 
     
     
       16. A method in accordance with  claim 15 , wherein the at least one keyword algorithm identifies a psychological state of the person reflected by words of the at least one computer communication. 
     
     
       17. A method in accordance with  claim 1  further comprising:
 processing with at least one computer the at least one computer communication of the person with at least one keyword algorithm to assess any risk posed by the person to the organization and electronically communicating with at least one computer any risk discovered from the processing with the at least one keyword algorithm to the organization. 
 
     
     
       18. A method in accordance with  claim 17 , wherein the at least one keyword algorithm identifies a psychological state of the person reflected by words of the at least one computer communication.