Assignee
CALLMINER INC
US·12 granted patents·10 pending applications·263 citations·filing 2003–2024
Top patents by PatentIndex Score
22 records- 0198US10601992B2Contact center agent coaching toolCALLMINER INC·Filed 2019·Granted Mar 24, 2020·43 cites·17 claims
- 0297US12137186B2Customer journey contact linking to determine root cause and loyaltyCALLMINER INC·Filed 2022·Granted Nov 5, 2024·5 cites·30 claims
- 0397US11277516B2System and method for AB testing based on communication contentCALLMINER INC·Filed 2020·Granted Mar 15, 2022·8 cites·12 claims
- 0497US9413891B2Real-time conversational analytics facilityCALLMINER INC·Filed 2015·Granted Aug 9, 2016·108 cites·29 claims
- 0596US12219093B2System and method of determining topics of a communicationCALLMINER INC·Filed 2022·Granted Feb 4, 2025·3 cites·25 claims
- 0696US10645224B2System and method of categorizing communicationsCALLMINER INC·Filed 2019·Granted May 5, 2020·30 cites·18 claims
- 0796US10582056B2Communication channel customer journeyCALLMINER INC·Filed 2019·Granted Mar 3, 2020·11 cites·7 claims
- 0896US10313520B2Real-time compliance monitoring facilityCALLMINER INC·Filed 2016·Granted Jun 4, 2019·24 cites·32 claims
- 0993US10992807B2System and method for searching content using acoustic characteristicsCALLMINER INC·Filed 2019·Granted Apr 27, 2021·8 cites·17 claims
- 1081US12489846B2Systems and methods of searching communicationsCALLMINER INC·Filed 2023·Granted Dec 2, 2025·0 cites·26 claims
- 1179US12375604B2Systems and methods of communication segmentsCALLMINER INC·Filed 2022·Granted Jul 29, 2025·0 cites·25 claims
- 1279US2024144916A1Machine learning enabled category creationCALLMINER INC·Filed 2023·Application pending·0 cites
- 1379US2024144088A1Machine learning enabled interaction summarization and analysisCALLMINER INC·Filed 2023·Application pending·0 cites
- 1479US2024144089A1Machine learning enabled communication driver identificationCALLMINER INC·Filed 2023·Application pending·0 cites
- 1578US2025053869A1System and method of machine learning enabled form fillingCALLMINER INC·Filed 2024·Application pending·0 cites
- 1676US7346509B2Software for statistical analysis of speechCALLMINER INC·Filed 2003·Granted Mar 18, 2008·23 cites·14 claims
- 1759US2017011232A1Real-time compliance monitoring facilityCALLMINER INC·Filed 2016·Application pending·0 cites
- 1859US2017011233A1Real-time multi-level compliance monitoring facilityCALLMINER INC·Filed 2016·Application pending·0 cites
- 1957US2017013127A1Real-time in-stream compliance monitoring facilityCALLMINER INC·Filed 2016·Application pending·0 cites
- 2041US2007094270A1Method and apparatus for the processing of heterogeneous units of workCALLMINER INC·Filed 2006·Application pending·0 cites
- 2141US2007106773A1Method and apparatus for processing of heterogeneous units of workCALLMINER INC·Filed 2006·Application pending·0 cites
- 2240US2007094023A1Method and apparatus for processing heterogeneous units of workCALLMINER INC·Filed 2006·Application pending·0 cites
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