Inventor · disambiguated record
Erika Nelson Kessenger
Also filed as: KESSENGER ERIKA NELSON
22 granted patents·66 citations·filing 2008–2019
94Inventor score
Top patents by PatentIndex Score
22 records- 0189US9552339B1Method and apparatus of processing data displayed on a mobile station interface based on user preferencesWEST CORP·Filed 2014·Granted Jan 24, 2017·8 cites·20 claims
- 0289US8615074B1Method and apparatus of analyzing customer call data and related call information to determine call characteristicsRIVIER CATHERINE·Filed 2011·Granted Dec 24, 2013·19 cites·15 claims
- 0387US8627358B1Location-based movie identification systems and methodsKESSENGER ERIKA NELSON·Filed 2010·Granted Jan 7, 2014·6 cites·20 claims
- 0485US8260365B1Method and apparatus of processing data displayed on a mobile station interface based on user preferencesKESSENGER ERIKA NELSON·Filed 2010·Granted Sep 4, 2012·7 cites·12 claims
- 0583US9123057B1Method and apparatus of processing data displayed on a mobile station interface based on user preferencesWEST CORP·Filed 2014·Granted Sep 1, 2015·3 cites·20 claims
- 0680US8989368B1Method and apparatus of analyzing customer call data and related call information to determine call characteristicsWEST CORP·Filed 2013·Granted Mar 24, 2015·4 cites·20 claims
- 0778US8971499B1Method and apparatus of analyzing customer call data to monitor customer call behaviorMOORE MICHAEL J·Filed 2011·Granted Mar 3, 2015·5 cites·20 claims
- 0878US8548529B1Method and apparatus of processing data displayed based on a mobile station interface based on user preferencesKESSENGER ERIKA NELSON·Filed 2012·Granted Oct 1, 2013·3 cites·20 claims
- 0975US9363643B1Method and apparatus of processing data displayed on a mobile station interface based on user preferencesWEST CORP·Filed 2015·Granted Jun 7, 2016·2 cites·20 claims
- 1075US8923926B1Method and apparatus of processing data displayed on a mobile station interface based on user preferencesWEST CORP·Filed 2013·Granted Dec 30, 2014·2 cites·20 claims
- 1172US8847753B1Method and apparatus of processing data displayed on a mobile station interface based on user preferencesKESSENGER ERIKA NELSON·Filed 2010·Granted Sep 30, 2014·2 cites·17 claims
- 1271US11232480B1Preference-based advertising systems and methodsPOLLOCK BRUCE·Filed 2010·Granted Jan 25, 2022·2 cites·16 claims
- 1370US9628618B1System, method and computer readable medium for call center managementMOORE MICHAEL J·Filed 2008·Granted Apr 18, 2017·3 cites·25 claims
- 1461US10123094B1Location-based movie identification systems and methodsWEST CORP·Filed 2017·Granted Nov 6, 2018·0 cites·13 claims
- 1561US8955011B1Location-based movie identification systems and methodsWEST CORP·Filed 2013·Granted Feb 10, 2015·0 cites·20 claims
- 1658US10575144B1Method and apparatus of processing data displayed on a mobile station interface based on user preferencesWEST CORP·Filed 2017·Granted Feb 25, 2020·0 cites·15 claims
- 1757US9820014B1Location-based movie identification systems and methodsWEST CORP·Filed 2016·Granted Nov 14, 2017·0 cites·15 claims
- 1855US10582047B1System, method and computer readable medium for call center managementWEST CORP·Filed 2019·Granted Mar 3, 2020·0 cites·20 claims
- 1955US9271036B1Location-based movie identification systems and methodsWEST CORP·Filed 2015·Granted Feb 23, 2016·0 cites·20 claims
- 2051US10244108B1System, method and computer readable medium for call center managementWEST CORP·Filed 2017·Granted Mar 26, 2019·0 cites·25 claims
- 2147US9432510B1Method and apparatus of analyzing customer call data to monitor customer call behaviorWEST CORP·Filed 2015·Granted Aug 30, 2016·0 cites·20 claims
- 2247US9167092B1Method and apparatus of analyzing customer call data to monitor customer call behaviorWEST CORP·Filed 2015·Granted Oct 20, 2015·0 cites·20 claims
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