Inventor · disambiguated record
Mukesh Agarwal
Also filed as: AGARWAL MUKESH · AGARWAL MUKESH KUMAR
10 granted patents·3 pending applications·23 citations·filing 2010–2024
83Inventor score
Top patents by PatentIndex Score
13 records- 0191US11337133B1Systems and methods for optimal channel selectionINCONTACT INC·Filed 2021·Granted May 17, 2022·4 cites·20 claims
- 0288US11716671B2Systems and methods for optimal channel selectionINCONTACT INC·Filed 2022·Granted Aug 1, 2023·1 cites·20 claims
- 0386US8688072B1Agent notification triggered by network access failureAGARWAL MUKESH·Filed 2010·Granted Apr 1, 2014·16 cites·20 claims
- 0483US11864148B2Event triggered network migration of subscribersT MOBILE INNOVATIONS LLC·Filed 2022·Granted Jan 2, 2024·1 cites·20 claims
- 0571US12167360B2Event triggered network migration of subscribersT MOBILE INNOVATIONS LLC·Filed 2023·Granted Dec 10, 2024·0 cites·20 claims
- 0666US11546826B2Systems and methods for optimal channel selectionINCONTACT INC·Filed 2022·Granted Jan 3, 2023·0 cites·20 claims
- 0757US11616880B1System and method for calculating agent skill satisfaction index and utilization thereofNICE LTD·Filed 2022·Granted Mar 28, 2023·0 cites·11 claims
- 0855US10972910B1Restricting communication using operator determined barringSPRINT SPECTRUM LP·Filed 2013·Granted Apr 6, 2021·1 cites·18 claims
- 0955US2025348402A1Systems and methods for analyzing the effectiveness of chat botsNICE LTD·Filed 2024·Application pending·0 cites
- 1054US11743385B1System and method for calculating agent skill satisfaction index and utilization thereofNICE LTD·Filed 2022·Granted Aug 29, 2023·0 cites·12 claims
- 1151US12190163B2Systems and methods for data synchronization in a multi-tenant synchronization systemINCONTACT INC·Filed 2022·Granted Jan 7, 2025·0 cites·12 claims
- 1251US2025299251A1Systems and methods for automatically generating and presenting structured insight dataWOLTERS KLUWER FINANCIAL SERVICES INC·Filed 2024·Application pending·0 cites
- 1337US2020177476A1Database Platform Integration with Third-Party CRM ServicesSAP SE·Filed 2018·Application pending·0 cites
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