Inventor · disambiguated record

Gary Sorensen

Also filed as: SORENSEN GARY · SORENSEN GARY LEE

4 granted patents·522 citations·filing 1999–2005

84Inventor score

Technology areasH04M

Files withASPECT COMM CORP4

Top patents by PatentIndex Score

4 records

0195US6744878B1Real-time transaction routing augmented with forecast data and agent schedulesASPECT COMM CORP·Filed 2000·Granted Jun 1, 2004·264 cites·43 claims
0292US7043007B2System and method to allocate transactionsASPECT COMM CORP·Filed 2005·Granted May 9, 2006·36 cites·34 claims
0391US6850613B2Customer service request allocations based upon real-time data and forecast dataASPECT COMM CORP·Filed 2003·Granted Feb 1, 2005·83 cites·18 claims
0488US6584191B1Staffing-based percentage-allocation routing using real-time dataASPECT COMM CORP·Filed 1999·Granted Jun 24, 2003·139 cites·12 claims

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