Inventor · disambiguated record
Michael T. Mateer
Also filed as: MATEER MICHAEL T · MATEER MICHAEL TODD
62 granted patents·1 pending application·528 citations·filing 2004–2019
98Inventor score
Files withWEST CORP38MATEER MICHAEL T9BOUTCHER JAMES K3WEBSTER CRAIG A3ALORICA BUSINESS SOLUTIONS LLC2
Top patents by PatentIndex Score
63 records- 0199US7961866B1Method and computer readable medium for geographic agent routingWEST CORP·Filed 2006·Granted Jun 14, 2011·223 cites·8 claims
- 0293US8009822B1System for geographic agent routingWEST CORP·Filed 2006·Granted Aug 30, 2011·22 cites·32 claims
- 0393US7474634B1System, methods, and computer-readable media for expedited access to conference callsWEST CORP·Filed 2004·Granted Jan 6, 2009·48 cites·58 claims
- 0492US8914850B1Context aware transactions performed on integrated service platformsMATEER MICHAEL T·Filed 2011·Granted Dec 16, 2014·15 cites·14 claims
- 0592US8005075B1Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched networkWEST CORP·Filed 2009·Granted Aug 23, 2011·13 cites·20 claims
- 0692US7617280B1Methods for admitting conference call hosts and participants into conference callsWEST CORP·Filed 2004·Granted Nov 10, 2009·44 cites·28 claims
- 0791US8917828B2Multi-channel delivery platformANGEL COM INC·Filed 2013·Granted Dec 23, 2014·12 cites·20 claims
- 0888US8699674B2Dynamic speech resource allocationANGEL COM INC·Filed 2013·Granted Apr 15, 2014·18 cites·27 claims
- 0988US8665758B1Method, system, and computer readable medium for translating and redirecting callsMATEER MICHAEL TODD·Filed 2005·Granted Mar 4, 2014·24 cites·11 claims
- 1087US9003328B1Method and system of providing enhanced appointment notification service to mobile devicesWEST CORP·Filed 2014·Granted Apr 7, 2015·4 cites·20 claims
- 1186US9468040B2Multi-channel delivery platformANGEL COM INCORPORATED·Filed 2014·Granted Oct 11, 2016·7 cites·20 claims
- 1286US8600417B1Consumer care systemMATEER MICHAEL T·Filed 2011·Granted Dec 3, 2013·9 cites·14 claims
- 1385US9762735B1Systems, methods, and computer-readable media for expedited access to conference callsWEST CORP·Filed 2015·Granted Sep 12, 2017·2 cites·20 claims
- 1485US9282126B1Context aware transactions performed on integrated service platformsWEST CORP·Filed 2014·Granted Mar 8, 2016·5 cites·14 claims
- 1585US8929530B1Systems, methods, and computer-readable media for expedited access to conference callsWEST CORP·Filed 2014·Granted Jan 6, 2015·4 cites·20 claims
- 1684US8681964B1Performing automated event services to registered end usersCORDELL JEFFREY WILLIAM·Filed 2012·Granted Mar 25, 2014·5 cites·11 claims
- 1783US8731168B1Systems, methods, and computer-readable media for expedited access to conference callsWEBSTER CRAIG A·Filed 2008·Granted May 20, 2014·5 cites·20 claims
- 1883US8707206B1Method and system of providing enhanced appointment notification service to mobile devicesBOUTCHER JAMES K·Filed 2009·Granted Apr 22, 2014·6 cites·21 claims
- 1982US11182767B1Systems and methods for managing payments using a communication deviceMATEER MICHAEL T·Filed 2010·Granted Nov 23, 2021·6 cites·14 claims
- 2081US7583657B1Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched networkWEST CORP·Filed 2004·Granted Sep 1, 2009·17 cites·23 claims
- 2180US8971512B1Performing automated event services to registered end usersWEST CORP·Filed 2014·Granted Mar 3, 2015·3 cites·20 claims
- 2279US9537959B1Context aware transactions performed on integrated service platformsWEST CORP·Filed 2016·Granted Jan 3, 2017·2 cites·20 claims
- 2378US10432795B1Performing automated event services to registered end usersWEST CORP·Filed 2018·Granted Oct 1, 2019·3 cites·20 claims
- 2476US8655327B1Method and apparatus of providing data service mobilityMATEER MICHAEL T·Filed 2009·Granted Feb 18, 2014·4 cites·18 claims
- 2576US8514848B1Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched networkWEBSTER CRAIG A·Filed 2011·Granted Aug 20, 2013·2 cites·15 claims
- 2675US9148517B1Systems, methods, and computer-readable media for expedited access to conference callsWEST CORP·Filed 2014·Granted Sep 29, 2015·1 cites·20 claims
- 2773US10706392B1Method and system of providing appointment notification service to mobile devicesWEST CORP·Filed 2019·Granted Jul 7, 2020·0 cites·20 claims
- 2873US9800668B1Context aware transactions performed on integrated service platformsWEST CORP·Filed 2017·Granted Oct 24, 2017·1 cites·20 claims
- 2973US8488773B1System for geographic agent routingBOUTCHER JAMES K·Filed 2011·Granted Jul 16, 2013·2 cites·28 claims
- 3072US9992345B1Performing automated event services to registered end usersWEST CORP·Filed 2017·Granted Jun 5, 2018·1 cites·20 claims
- 3171US10229393B1Method and system of providing enhanced appointment notification service to mobile devicesWEST CORP·Filed 2018·Granted Mar 12, 2019·0 cites·20 claims
- 3271US10003690B2Dynamic speech resource allocationANGEL COM INCORPORATED·Filed 2014·Granted Jun 19, 2018·4 cites·21 claims
- 3371US9635179B1Consumer care systemWEST CORP·Filed 2013·Granted Apr 25, 2017·2 cites·17 claims
- 3471US8582742B1Performing automated event services to registered end usersCORDELL JEFFREY WILLIAM·Filed 2009·Granted Nov 12, 2013·2 cites·20 claims
- 3568US9609136B1Call steering in a call center systemMATEER MICHAEL T·Filed 2010·Granted Mar 28, 2017·2 cites·20 claims
- 3668US7703104B1Systems, methods, and computer-readable media for enrolling conferees for expeditied access to conferencing servicesWEST CORP·Filed 2004·Granted Apr 20, 2010·6 cites·40 claims
- 3767US10623570B1Mobile care with a virtual queueWEST CORP·Filed 2018·Granted Apr 14, 2020·0 cites·20 claims
- 3867US9635065B1Performing automated event services to registered end usersWEST CORP·Filed 2015·Granted Apr 25, 2017·1 cites·20 claims
- 3967US8670538B1International conferencing via globally distributed cascading serversWEBSTER CRAIG A·Filed 2007·Granted Mar 11, 2014·2 cites·10 claims
- 4065US9924039B1Mobile care with a virtual queueWEST CORP·Filed 2017·Granted Mar 20, 2018·0 cites·20 claims
- 4162US10827000B1Context aware transactions performed on integrated service platformsWEST CORP·Filed 2018·Granted Nov 3, 2020·0 cites·20 claims
- 4262US10033815B1Context aware transactionsMATEER MICHAEL T·Filed 2011·Granted Jul 24, 2018·1 cites·20 claims
- 4361US9652727B1Mobile care with a virtual queueMATEER MICHAEL T·Filed 2011·Granted May 16, 2017·0 cites·15 claims
- 4460US10116751B1Context aware transactions performed on integrated service platformsWEST CORP·Filed 2017·Granted Oct 30, 2018·0 cites·17 claims
- 4560US9065904B1Method and apparatus of providing data service mobilityWEST CORP·Filed 2014·Granted Jun 23, 2015·0 cites·18 claims
- 4660US9031061B1Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched networkWEST CORP·Filed 2013·Granted May 12, 2015·0 cites·18 claims
- 4760US9008295B1Performing automated event services to registered end usersWEST CORP·Filed 2014·Granted Apr 14, 2015·0 cites·20 claims
- 4859US8792629B1Performing automated event services to registered end usersWEST CORP·Filed 2013·Granted Jul 29, 2014·0 cites·20 claims
- 4958US9553989B1Method and computer readable medium for geographic agent routingALORICA BUSINESS SOLUTIONS LLC·Filed 2013·Granted Jan 24, 2017·0 cites·18 claims
- 5058US9380165B1Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between a circuit-switched network and a packet-switched networkWEST CORP·Filed 2015·Granted Jun 28, 2016·0 cites·20 claims
Showing the top 50 of 63 patent records by PatentIndex Score.
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