Inventor · disambiguated record
Adrian Lee-Kwen
Also filed as: LEE-KWEN ADRIAN
12 granted patents·2 pending applications·44 citations·filing 2011–2018
88Inventor score
Top patents by PatentIndex Score
14 records- 0188US10194028B2Graphical user interface for configuring contact center routing strategiesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Jan 29, 2019·8 cites·24 claims
- 0288US9628623B2Graphical user interface for monitoring and visualizing contact center routing strategiesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 18, 2017·13 cites·21 claims
- 0382US9084114B2Technique to authenticate in a mobile application using near-field communicationBEILIS DAVID·Filed 2012·Granted Jul 14, 2015·6 cites·16 claims
- 0481US8881170B2Method for simulating screen sharing for multiple applications running concurrently on a mobile platformBEILIS DAVID·Filed 2012·Granted Nov 4, 2014·6 cites·16 claims
- 0580US9912812B2Graphical user interface for configuring contact center routing strategiesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Mar 6, 2018·5 cites·20 claims
- 0676US10607167B2System and method for intelligent task management and routing based on physiological sensor input dataGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Mar 31, 2020·2 cites·28 claims
- 0775US9888122B2System and method for dynamic call diversionGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Feb 6, 2018·2 cites·14 claims
- 0865US9424111B2Method for simulating screen sharing for multiple applications running concurrently on a mobile platformGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Aug 23, 2016·1 cites·16 claims
- 0957US9857936B2Method for simulating screen sharing for multiple applications running concurrently on a mobile platformGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 2, 2018·0 cites·15 claims
- 1056US9088661B2Hands-free voice/video session initiation using face detectionSURTY AARON S·Filed 2011·Granted Jul 21, 2015·1 cites·20 claims
- 1154US10171672B2System and method for dynamic call diversionGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Jan 1, 2019·0 cites·14 claims
- 1248US10262317B2Technique to authenticate in a mobile application using near-field communicationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Apr 16, 2019·0 cites·16 claims
- 1339US2018097940A1System and method for dynamic generation and optimization of process flows for a customer contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Application pending·0 cites
- 1433US2017104872A1System and Method for Intelligent Task Management and Routing Based on Location Sensor Input DataGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →