Inventor · disambiguated record
Archana Sekar
Also filed as: SEKAR ARCHANA
14 granted patents·4 pending applications·80 citations·filing 2019–2023
89Inventor score
Files withGENESYS TELECOMMUNICATIONS LABORATORIES INC10GENESYS CLOUD SERVICES INC7UNIV KANSAS STATE1
Top patents by PatentIndex Score
18 records- 0193US10839432B1Systems and methods for automating customer interactions with enterprisesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Granted Nov 17, 2020·49 cites·16 claims
- 0291US11218594B1System and method for creating bots for automating first party touchpointsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2020·Granted Jan 4, 2022·7 cites·17 claims
- 0389US11367080B2Systems and methods relating to customer experience automationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Granted Jun 21, 2022·12 cites·24 claims
- 0488US11626988B2Blockchain-based technologies for hyper-personalized interactions across enterprisesGENESYS CLOUD SERVICES INC·Filed 2020·Granted Apr 11, 2023·2 cites·18 claims
- 0586US11870935B1Systems and methods for facilitating customer-initiated interactions with contact centers via multimedia customer inputGENESYS CLOUD SERVICES INC·Filed 2022·Granted Jan 9, 2024·5 cites·12 claims
- 0685US11757651B2Technologies for blockchain-based data transparency and authenticationGENESYS CLOUD SERVICES INC·Filed 2020·Granted Sep 12, 2023·2 cites·16 claims
- 0771US2024120504A1Electrochemical catalysts for fuel cells and methods of making and using the sameUNIV KANSAS STATE·Filed 2023·Application pending·0 cites
- 0870US11425251B2Systems and methods relating to customer experience automationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Granted Aug 23, 2022·2 cites·21 claims
- 0970US11308145B2System and method for multimedia contact center interactions via an audiovisual asynchronous channelGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Granted Apr 19, 2022·1 cites·16 claims
- 1066US12273463B2Technologies for blockchain-based data transparency and authenticationGENESYS CLOUD SERVICES INC·Filed 2023·Granted Apr 8, 2025·0 cites·17 claims
- 1156US11797596B2System and method for multimedia contact center interactions via an audiovisual asynchronous channelGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2022·Granted Oct 24, 2023·0 cites·20 claims
- 1255US11055649B1Systems and methods relating to customer experience automationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2019·Granted Jul 6, 2021·0 cites·27 claims
- 1351US11637701B2Technologies for conducting a data transaction between enterprises using a permissioned blockchain infrastructure and an oracle systemGENESYS CLOUD SERVICES INC·Filed 2020·Granted Apr 25, 2023·0 cites·17 claims
- 1450US2021201359A1Systems and methods relating to automation for personalizing the customer experienceGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2020·Application pending·0 cites
- 1549US2022092056A1Technologies for providing prediction-as-a-service through intelligent blockchain smart contractsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2020·Application pending·0 cites
- 1646US12212714B2Technologies for automated process discovery in contact center systemsGENESYS CLOUD SERVICES INC·Filed 2021·Granted Jan 28, 2025·0 cites·16 claims
- 1741US12067613B2Technologies for data bidding and negotiating in an enterprise system using a permissioned blockchain infrastructureGENESYS CLOUD SERVICES INC·Filed 2020·Granted Aug 20, 2024·0 cites·15 claims
- 1840US2022094524A1Technologies for conducting a data transaction between enterprises using a permissioned blockchain infrastructureGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2020·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →