Inventor · disambiguated record
Basil George
Also filed as: GEORGE BASIL
4 granted patents·4 pending applications·2 citations·filing 2021–2025
58Inventor score
Top patents by PatentIndex Score
8 records- 0177US12505302B2Systems and methods relating to mining topics in conversationsGENESYS CLOUD SERVICES INC·Filed 2022·Granted Dec 23, 2025·1 cites·19 claims
- 0272US12182136B2Global confidence classifier for information retrieval in contact centersGENESYS CLOUD SERVICES INC·Filed 2021·Granted Dec 31, 2024·1 cites·18 claims
- 0358US2025384307A1Systems and methods related to efficient knowledge base queries for enhanced customer dialog management in a contact centerGENESYS CLOUD SERVICES INC·Filed 2024·Application pending·0 cites
- 0456US2025385970A1Systems and methods relating to automating after-interaction operations for agents in a contact centerGENESYS CLOUD SERVICES INC·Filed 2025·Application pending·0 cites
- 0554US2025384071A1Technologies relating to generating knowledge base answers in real time to assist agents during live interactionsGENESYS CLOUD SERVICES INC·Filed 2025·Application pending·0 cites
- 0652US11798539B2Systems and methods relating to bot authoring by mining intents from conversation data via intent seedingGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2021·Granted Oct 24, 2023·0 cites·24 claims
- 0752US11514897B2Systems and methods relating to bot authoring by mining intents from natural language conversationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2021·Granted Nov 29, 2022·0 cites·26 claims
- 0849US2024378392A1Systems and methods for computing intent health for enhancing conversational botsGENESYS CLOUD SERVICES INC·Filed 2024·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →