Inventor · disambiguated record
Christopher Connolly
Also filed as: CONNOLLY CHRISTOPHER · CONNOLLY CHRISTOPHER G · CONNOLLY CHRISTOPHER GEORGE · CONNOLLY CHRISTOPHER R
12 granted patents·4 pending applications·135 citations·filing 2001–2020
89Inventor score
Top patents by PatentIndex Score
16 records- 0194US9762733B1System and method for recommending communication mediums based on predictive analyticsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Sep 12, 2017·80 cites·23 claims
- 0291US10469664B2System and method for managing multi-channel engagementsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Nov 5, 2019·19 cites·23 claims
- 0391US10346785B2Multi-tenant based analytics for contact centersGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Jul 9, 2019·13 cites·18 claims
- 0489US10102491B2System and method for bridging online customer experienceGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Oct 16, 2018·12 cites·20 claims
- 0584US10497003B2System and method for managing customer interactionsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Dec 3, 2019·3 cites·20 claims
- 0683US10121116B2System and method for providing dynamic recommendations based on interactions in retail storesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Nov 6, 2018·4 cites·7 claims
- 0776US10607167B2System and method for intelligent task management and routing based on physiological sensor input dataGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Mar 31, 2020·2 cites·28 claims
- 0873US10007919B2System and method for managing customer interactionsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Jun 26, 2018·1 cites·20 claims
- 0967US11755978B2System for providing dynamic recommendations based on interactions in retail storesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Sep 12, 2023·0 cites·5 claims
- 1050US10099556B2Dual stackable module support for vehicleCONNOLLY CHRISTOPHER R·Filed 2016·Granted Oct 16, 2018·1 cites·18 claims
- 1145US2021124843A1Systems and methods related to the utilization, maintenance, and protection of personal data by customersGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2020·Application pending·0 cites
- 1245US2006015405A1Software agent for facilitating electronic commerce transactions through display of targeted promotions or couponsKNOWLEDGEFLOW INC·Filed 2005·Application pending·0 cites
- 1342US2002056091A1Software agent for facilitating electronic commerce transactions through display of targeted promotions or couponsFiled 2001·Application pending·0 cites
- 1441US10701206B2System and method for contact center communicationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jun 30, 2020·0 cites·19 claims
- 1535US10382475B2System and method for preventing attacks in communicationsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Aug 13, 2019·0 cites·21 claims
- 1633US2017104872A1System and Method for Intelligent Task Management and Routing Based on Location Sensor Input DataGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →