Inventor · disambiguated record
Darryl J. Maxwell
Also filed as: MAXWELL DARRYL J
5 granted patents·1,219 citations·filing 1999–2002
89Inventor score
Top patents by PatentIndex Score
5 records- 0198US6704410B1System for automatically assigning skill levels to multiple skilled agents in call center agent assignment applicationsAVAYA INC·Filed 2000·Granted Mar 9, 2004·370 cites·17 claims
- 0298US6453038B1System for integrating agent database access skills in call center agent assignment applicationsAVAYA TECHNOLOGY CORP·Filed 2000·Granted Sep 17, 2002·348 cites·15 claims
- 0396US6690788B1Integrated work management engine for customer care in a communication systemAVAYA INC·Filed 2000·Granted Feb 10, 2004·258 cites·24 claims
- 0491US7035927B2Intelligent inbound/outbound communications blendingAVAYA TECHNOLOGY CORP·Filed 2002·Granted Apr 25, 2006·75 cites·17 claims
- 0569US6463346B1Workflow-scheduling optimization driven by target completion timeAVAYA TECHNOLOGY CORP·Filed 1999·Granted Oct 8, 2002·168 cites·15 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →