Inventor · disambiguated record
David C. Mullen
Also filed as: MULLEN DAVID · MULLEN DAVID C · MULLEN DAVID CLARENCE
12 granted patents·1 pending application·769 citations·filing 1994–2009
93Inventor score
Top patents by PatentIndex Score
13 records- 0197US7200219B1Dynamically allocating server resources to competing classes of work based upon achievement of service goalsAVAYA TECHNOLOGY CORP·Filed 1999·Granted Apr 3, 2007·81 cites·40 claims
- 0295US7386850B2Arrangement for scheduling tasks based on probability of availability of resources at a future point in timeAVAYA TECHNOLOGY CORP·Filed 2001·Granted Jun 10, 2008·83 cites·53 claims
- 0389US5467391AIntegrated intelligent call blendingDIGITAL SYSTEMS INT·Filed 1994·Granted Nov 14, 1995·214 cites·36 claims
- 0488US7817796B1Coordinating work assignments for contact center agentsAVAYA INC·Filed 2005·Granted Oct 19, 2010·37 cites·25 claims
- 0588US6272544B1Dynamically assigning priorities for the allocation of server resources to completing classes of work based upon achievement of server level goalsAVAYA TECHNOLOGY CORP·Filed 1998·Granted Aug 7, 2001·159 cites·21 claims
- 0683US6560649B1Hierarchical service level remediation for competing classes based upon achievement of service level goalsAVAYA TECHNOLOGY CORP·Filed 1999·Granted May 6, 2003·131 cites·74 claims
- 0779US6636599B1Reserving resources for anticipated work items via simulated work itemsAVAYA TECHNOLOGY CORP·Filed 2000·Granted Oct 21, 2003·24 cites·22 claims
- 0873US7885401B1Method and apparatus to forecast the availability of a resourceAVAYA INC·Filed 2004·Granted Feb 8, 2011·15 cites·20 claims
- 0972US8499301B2Dynamically allocating server resources to competing classes of work based upon achievement of service goalsEDWARDS THOMAS J·Filed 2006·Granted Jul 30, 2013·5 cites·30 claims
- 1072US7095841B2Queued task/queued resource state forecasterAVAYA TECHNOLOGY CORP·Filed 2002·Granted Aug 22, 2006·14 cites·39 claims
- 1157US7266193B2Adaptive feedback arrangement for controlling agent availability service level in a predictive dialerAVAYA TECHNOLOGY CORP·Filed 2003·Granted Sep 4, 2007·2 cites·45 claims
- 1251US7170990B2Autonomous dispatcher method and apparatusAVAYA TECHNOLOGY CORP·Filed 2002·Granted Jan 30, 2007·4 cites·20 claims
- 1345US2010324995A1Method and System for Content Delivery using Delivery Report MessageWARD COLM·Filed 2009·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →