Inventor · disambiguated record
Dave Wesen
Also filed as: WESEN DAVE
7 granted patents·3 pending applications·29 citations·filing 2002–2005
80Inventor score
Files withASPECT SOFTWARE INC4HOLLATZ MIKE2ROCKWELL ELECTRONIC COMMERCE2DEZONNO ANTHONY J1HODSON JEFFREY D1
Top patents by PatentIndex Score
10 records- 0166US8180043B2Method and apparatus for customer key routingDEZONNO ANTHONY J·Filed 2004·Granted May 15, 2012·11 cites·17 claims
- 0258US8634537B2Method of routing calls from a contact centerHOLLATZ MIKE·Filed 2004·Granted Jan 21, 2014·10 cites·45 claims
- 0354US7912205B2Contact center business modelerASPECT SOFTWARE INC·Filed 2004·Granted Mar 22, 2011·3 cites·45 claims
- 0453US7929670B2Contact manipulaton and retrieval systemASPECT SOFTWARE INC·Filed 2003·Granted Apr 19, 2011·3 cites·20 claims
- 0550US7853653B2Method of tracking e-mail handling by a remote agent of an automatic contact distributorASPECT SOFTWARE INC·Filed 2004·Granted Dec 14, 2010·2 cites·27 claims
- 0649US7702094B2Method of storing information within an ACDASPECT SOFTWARE INC·Filed 2004·Granted Apr 20, 2010·0 cites·48 claims
- 0748US2006248002A1Business strategy transaction routerROCKWELL ELECTRONIC COMMERCE·Filed 2005·Application pending·0 cites
- 0845US2005232408A1System for contact system entities beyond end-points to track state availability and capabilites by implementing SIP presence technologiesHODSON JEFFREY D·Filed 2004·Application pending·0 cites
- 0942US7460651B2Contact identifier for message typesROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Dec 2, 2008·0 cites·26 claims
- 1042US2006117187A1Internet method of protecting subscriber informationHOLLATZ MIKE·Filed 2004·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →