Inventor · disambiguated record
Edward Hamilton
Also filed as: HAMILTON EDWARD · HAMILTON EDWARD O
23 granted patents·2 pending applications·294 citations·filing 2001–2023
95Inventor score
Top patents by PatentIndex Score
25 records- 0194US11403569B2System and method of work assignment managementVERINT AMERICAS INC·Filed 2020·Granted Aug 2, 2022·3 cites·14 claims
- 0293US10115065B1Systems and methods for automatic scheduling of a workforceFAMA JASON·Filed 2010·Granted Oct 30, 2018·32 cites·19 claims
- 0393US7672746B1Systems and methods for automatic scheduling of a workforceVERINT AMERICAS INC·Filed 2006·Granted Mar 2, 2010·43 cites·20 claims
- 0492US7864946B1Systems and methods for scheduling call center agents using quality data and correlation-based discoveryVERINT AMERICAS INC·Filed 2006·Granted Jan 4, 2011·32 cites·20 claims
- 0592US7853006B1Systems and methods for scheduling call center agents using quality data and correlation-based discoveryVERINT AMERICAS INC·Filed 2006·Granted Dec 14, 2010·33 cites·18 claims
- 0691US11010695B2System and method of work assignment managementVERINT AMERICAS INC·Filed 2019·Granted May 18, 2021·5 cites·20 claims
- 0791US10032136B1System and method of scheduling work within a workflow with defined process goalsVERINT AMERICAS INC·Filed 2013·Granted Jul 24, 2018·13 cites·17 claims
- 0890US10445667B2System and method of work assignment managementVERINT AMERICAS INC·Filed 2014·Granted Oct 15, 2019·11 cites·15 claims
- 0990US7788286B2Method and apparatus for multi-contact schedulingVERINT AMERICAS INC·Filed 2005·Granted Aug 31, 2010·24 cites·20 claims
- 1088US10713603B2System and method of work assignment managementVERINT AMERICAS INC·Filed 2019·Granted Jul 14, 2020·3 cites·20 claims
- 1188US8463638B2Systems and methods for automatic scheduling of a workforceHAMILTON EDWARD·Filed 2010·Granted Jun 11, 2013·10 cites·20 claims
- 1287US8015042B2Methods for long-range contact center staff planning utilizing discrete event simulationVERINT AMERICAS INC·Filed 2006·Granted Sep 6, 2011·32 cites·10 claims
- 1387US6952732B2Method and apparatus for multi-contact schedulingBLUE PUMPKIN SOFTWARE INC·Filed 2001·Granted Oct 4, 2005·51 cites·54 claims
- 1477US11367026B2Systems and methods for automatic scheduling of a workforceVERINT AMERICAS INC·Filed 2018·Granted Jun 21, 2022·1 cites·20 claims
- 1575US8510144B1Method and apparatus for cell-based workforce schedulingHAMILTON EDWARD·Filed 2011·Granted Aug 13, 2013·1 cites·20 claims
- 1671US11699112B2Systems and methods for automatic scheduling of a workforceVERINT AMERICAS INC·Filed 2022·Granted Jul 11, 2023·0 cites·20 claims
- 1771US11392904B2System and method of scheduling work within a workflow with defined process goalsVERINT AMERICAS INC·Filed 2020·Granted Jul 19, 2022·0 cites·10 claims
- 1870US11379800B2System and method of scheduling work within a workflow with defined process goalsVERINT AMERICAS INC·Filed 2020·Granted Jul 5, 2022·0 cites·8 claims
- 1969US11775893B2Method and apparatus for cell-based workforce schedulingVERINT AMERICAS INC·Filed 2021·Granted Oct 3, 2023·0 cites·20 claims
- 2069US10878382B2System and method of scheduling work within a workflow with defined process goalsVERINT AMERICAS INC·Filed 2018·Granted Dec 29, 2020·0 cites·9 claims
- 2166US11210614B1Method and apparatus for cell-based workforce schedulingVERINT AMERICAS INC·Filed 2013·Granted Dec 28, 2021·0 cites·12 claims
- 2265US10769567B1System and method of scheduling work within a workflow with defined process goalsVERINT AMERICAS INC·Filed 2016·Granted Sep 8, 2020·0 cites·12 claims
- 2362US12299614B2System and method for calibrating a WFM scheduling moduleVERINT AMERICAS INC·Filed 2023·Granted May 13, 2025·0 cites·12 claims
- 2457US2022253770A1System and method for calibrating a wfm scheduling moduleVERINT AMERICAS INC·Filed 2022·Application pending·0 cites
- 2555US2008300955A1System and Method for Multi-Week SchedulingHAMILTON EDWARD·Filed 2007·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →