Inventor · disambiguated record
Edel Kelly
Also filed as: KELLY EDEL
4 granted patents·1 pending application·4 citations·filing 2015–2018
60Inventor score
Files withAVAYA INC5
Top patents by PatentIndex Score
5 records- 0178US10742816B2Dynamic routing system for contact center communicationsAVAYA INC·Filed 2018·Granted Aug 11, 2020·2 cites·20 claims
- 0263US10735258B2System for self-allocating resourcesAVAYA INC·Filed 2018·Granted Aug 4, 2020·2 cites·20 claims
- 0337US9813553B2Device, system, and method for optimizing active transactions of an agentAVAYA INC·Filed 2015·Granted Nov 7, 2017·0 cites·20 claims
- 0436US2016379151A1System and method to provide notifications to resourcesAVAYA INC·Filed 2015·Application pending·0 cites
- 0532US10560577B2Efficient mechanism for customer feedback from a voice callAVAYA INC·Filed 2015·Granted Feb 11, 2020·0 cites·19 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →