Inventor · disambiguated record
Ernesto Garcia Garcia
Also filed as: GARCIA ERNESTO GARCIA
7 granted patents·77 citations·filing 2013–2017
87Inventor score
Top patents by PatentIndex Score
7 records- 0195US9160855B2System and method for call and data matching in a contact centerGENESYS TELECOMM LAB INC·Filed 2014·Granted Oct 13, 2015·20 cites·25 claims
- 0294US8781103B2System and method for call and data matching in a contact centerGENESYS TELECOMM LAB INC·Filed 2013·Granted Jul 15, 2014·28 cites·27 claims
- 0392US9088656B2System and method for access number distribution in a contact centerGENESYS TELECOMM LAB INC·Filed 2013·Granted Jul 21, 2015·11 cites·14 claims
- 0487US9531878B2System and method for access number distribution in a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Dec 27, 2016·6 cites·18 claims
- 0586US10122858B2System and method for interacting with customer contact center over a mobile deviceGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Nov 6, 2018·3 cites·21 claims
- 0686US9621727B2System and method for call and data matching in a contact centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Apr 11, 2017·5 cites·21 claims
- 0780US9578172B2System and method for providing interaction history via a customer applicationGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Feb 21, 2017·4 cites·33 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →