Inventor · disambiguated record
Eric James
Also filed as: JAMES ERIC · JAMES ERIC R
13 granted patents·2 pending applications·125 citations·filing 2000–2020
91Inventor score
Top patents by PatentIndex Score
15 records- 0184US10995980B2Cryovial storage systemSANARIA INC·Filed 2018·Granted May 4, 2021·6 cites·27 claims
- 0283US7369653B2Method of delivering enterprise data through a call centerROCKWELL ELECTRONIC COMMERCE·Filed 2001·Granted May 6, 2008·38 cites·36 claims
- 0373US6870926B2Method of optimizing call center resources based upon statisticsROCKWELL ELECTRONIC COMMERCE·Filed 2001·Granted Mar 22, 2005·18 cites·29 claims
- 0471US6961419B2Contact center data integration with enterprise applicationsROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Nov 1, 2005·13 cites·28 claims
- 0570US7236583B2System and method for optimizing call routing to an agentROCKWELL ELECTRONIC COMMERCE·Filed 2003·Granted Jun 26, 2007·12 cites·32 claims
- 0664US6987846B1System and method of changing entity configuration information while automatically monitoring and displaying such information in a call centerROCKWELL ELECTRONIC COMMERCE·Filed 2000·Granted Jan 17, 2006·22 cites·51 claims
- 0759US8041023B1System and method of using a phone to access information in a call centerASPECT SOFTWARE INC·Filed 2000·Granted Oct 18, 2011·5 cites·26 claims
- 0858US12484575B2Mosquito egg cryopreservationSANARIA INC·Filed 2020·Granted Dec 2, 2025·0 cites·23 claims
- 0958US8533234B2Custom data displayJAMES ERIC·Filed 2008·Granted Sep 10, 2013·2 cites·26 claims
- 1055US7095825B2Multi-media transactions presentation based on user physical characteristicsROCKWELL ELECTRONIC COMMERCE·Filed 2003·Granted Aug 22, 2006·4 cites·20 claims
- 1154US7363588B2GUI for organizational environmentROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Apr 22, 2008·5 cites·24 claims
- 1254US2003097339A1Method and apparatus for sharing customer dataFiled 2001·Application pending·0 cites
- 1348US8745142B2Method and system for publishing ACD specific dataJAMES ERIC·Filed 2008·Granted Jun 3, 2014·0 cites·44 claims
- 1443US2004203629A1Intelligent interactive voice response unitFiled 2002·Application pending·0 cites
- 1542US7460651B2Contact identifier for message typesROCKWELL ELECTRONIC COMMERCE·Filed 2002·Granted Dec 2, 2008·0 cites·26 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →