Inventor · disambiguated record
Galina Kovalenko
Also filed as: KOVALENKO GALINA
11 granted patents·25 citations·filing 2012–2018
86Inventor score
Files withGENESYS TELECOMMUNICATIONS LABORATORIES INC6GENESYS TELECOMM LAB INC3KOLESOV VICTOR1KOVALENKO GALINA1
Top patents by PatentIndex Score
11 records- 0185US8879712B2System and method for managing traffic bursts for a plurality of tenantsGENESYS TELECOMM LAB INC·Filed 2012·Granted Nov 4, 2014·8 cites·8 claims
- 0284US9143616B2System and method for managing traffic bursts on a per tenant basisGENESYS TELECOMM LAB INC·Filed 2012·Granted Sep 22, 2015·6 cites·18 claims
- 0383US10264129B2Hybrid cloud architecture with optimized local deliveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Apr 16, 2019·5 cites·20 claims
- 0469US9948782B2Hybrid cloud architecture with optimized local deliveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Apr 17, 2018·2 cites·20 claims
- 0567US9270827B2Dynamic management and redistribution of contact center media trafficKOVALENKO GALINA·Filed 2012·Granted Feb 23, 2016·2 cites·44 claims
- 0666US10079938B2Dynamic management and redistribution of contact center media trafficGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Sep 18, 2018·1 cites·22 claims
- 0758US9398158B2System and method for managing traffic bursts for a plurality of tenantsGENESYS TELECOMM LAB INC·Filed 2014·Granted Jul 19, 2016·0 cites·20 claims
- 0858US9154529B2System to deploy a disaster-proof geographically-distributed call centerKOLESOV VICTOR·Filed 2012·Granted Oct 6, 2015·1 cites·9 claims
- 0951US10348893B2System to deploy a disaster-proof geographically-distributed call centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2017·Granted Jul 9, 2019·0 cites·14 claims
- 1048US9854094B2System to deploy a disaster-proof geographically-distributed call centerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Dec 26, 2017·0 cites·18 claims
- 1146US10154143B2System and method for dynamically selecting a dial planGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2013·Granted Dec 11, 2018·0 cites·16 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →