Inventor · disambiguated record
Gene Masaru Uba
Also filed as: UBA GENE · UBA GENE M · UBA GENE MASARU
11 granted patents·3 pending applications·60 citations·filing 1998–2015
88Inventor score
Top patents by PatentIndex Score
14 records- 0188US9154626B2Secret transfers in contact centersAVAYA INC·Filed 2013·Granted Oct 6, 2015·13 cites·21 claims
- 0286US9401989B2Work assignment with bot agentsAVAYA INC·Filed 2013·Granted Jul 26, 2016·9 cites·15 claims
- 0369US8964964B2Interruptible work reassignmentAVAYA INC·Filed 2013·Granted Feb 24, 2015·2 cites·20 claims
- 0464US9124702B2Strategy pairingAVAYA INC·Filed 2013·Granted Sep 1, 2015·1 cites·20 claims
- 0557US2015006216A1Dynamic event type on calendarsAVAYA INC·Filed 2013·Application pending·0 cites
- 0656US2015006215A1Time division calendar segmentationAVAYA INC·Filed 2013·Application pending·0 cites
- 0755US2014081689A1Work assignment through merged selection mechanismsAVAYA INC·Filed 2012·Application pending·0 cites
- 0853US7620169B2Waiting but not readyAVAYA INC·Filed 2002·Granted Nov 17, 2009·2 cites·36 claims
- 0946US9197580B2Dynamic redistribution of percent allocated calls during outagesAVAYA INC·Filed 2013·Granted Nov 24, 2015·0 cites·20 claims
- 1042US6542082B1Remote and non-visual detection of illumination device operationAVAYA TECHNOLOGY CORP·Filed 1999·Granted Apr 1, 2003·10 cites·14 claims
- 1140US9716790B2Communications between contact center agent systems to facilitate agent engagementAVAYA INC·Filed 2015·Granted Jul 25, 2017·0 cites·20 claims
- 1238US6084944ASystem for automated voice terminal recognition and dynamic representation on a test facilityLUCENT TECHNOLOGIES INC·Filed 1998·Granted Jul 4, 2000·9 cites·12 claims
- 1335US6456717B1System for assuring proper acoustic connection of a device under test to a test fixtureAVAYA TECHNOLOGY CORP·Filed 1999·Granted Sep 24, 2002·10 cites·17 claims
- 1432US6026146AAutomated voice terminal protocol identification systemLUCENT TECHNOLOGIES INC·Filed 1998·Granted Feb 15, 2000·4 cites·8 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →