Inventor · disambiguated record
Hassan Afzal
Also filed as: AFZAL HASSAN
7 granted patents·6 pending applications·185 citations·filing 2008–2024
79Inventor score
Top patents by PatentIndex Score
13 records- 0192US8781106B2Agent satisfaction data for call routing based on pattern matching algorithmAFZAL HASSAN·Filed 2008·Granted Jul 15, 2014·185 cites·28 claims
- 0273US2025184429A1Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing systemAFINITI AI LTD·Filed 2024·Application pending·0 cites
- 0371US12212717B2Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing systemAFINITI LTD·Filed 2023·Granted Jan 28, 2025·0 cites·21 claims
- 0471US11677876B2Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing systemAFINITI LTD·Filed 2021·Granted Jun 13, 2023·0 cites·21 claims
- 0569US11115535B2Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing systemAFINITI LTD·Filed 2021·Granted Sep 7, 2021·0 cites·18 claims
- 0669US2024289167A1Techniques for behavioral pairing in a task assignment system with an external pairing systemAFINITI LTD·Filed 2024·Application pending·0 cites
- 0768US11206331B2Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing systemAFINITI LTD·Filed 2021·Granted Dec 21, 2021·0 cites·18 claims
- 0868US11050886B1Techniques for sharing control of assigning tasks between an external pairing system and a task assignment system with an internal pairing systemAFINITI LTD·Filed 2021·Granted Jun 29, 2021·0 cites·18 claims
- 0960US11954523B2Techniques for behavioral pairing in a task assignment system with an external pairing systemAFINITI LTD·Filed 2021·Granted Apr 9, 2024·0 cites·24 claims
- 1052US2025193068A1Fault management in a communication systemAFINITI AI LTD·Filed 2024·Application pending·0 cites
- 1151US2025200456A1Systems and methods for maintaining and updating caller state in a communication centerAFINITI AI LTD·Filed 2024·Application pending·0 cites
- 1249US2021241198A1Techniques for assigning tasks in a task assignment system with an external pairing systemAFINITI LTD·Filed 2021·Application pending·0 cites
- 1348US2010111288A1Time to answer selector and advisor for call routing centerAFZAL HASSAN·Filed 2008·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →