Inventor · disambiguated record
Henry R. Paddock
Also filed as: PADDOCK HENRY · PADDOCK HENRY R
8 granted patents·934 citations·filing 2004–2009
90Inventor score
Top patents by PatentIndex Score
8 records- 0198US7936867B1Multi-service request within a contact centerAVAYA INC·Filed 2006·Granted May 3, 2011·283 cites·25 claims
- 0297US8000989B1Using true value in routing work items to resourcesAVAYA INC·Filed 2004·Granted Aug 16, 2011·287 cites·16 claims
- 0397US7734032B1Contact center and method for tracking and acting on one and done customer contactsAVAYA INC·Filed 2004·Granted Jun 8, 2010·265 cites·38 claims
- 0490US8385532B1Real-time detectiveAVAYA INC·Filed 2008·Granted Feb 26, 2013·57 cites·18 claims
- 0581US8391463B1Method and apparatus for identifying related contactsKIEFHABER SARAH H·Filed 2006·Granted Mar 5, 2013·12 cites·23 claims
- 0679US7636433B2Timeline visualization for call center processesAVAYA INC·Filed 2005·Granted Dec 22, 2009·11 cites·20 claims
- 0778US8175254B2Prediction of threshold exceptions based on real time operating informationLI HONGGUANG·Filed 2009·Granted May 8, 2012·12 cites·20 claims
- 0877US7809127B2Method for discovering problem agent behaviorsAVAYA INC·Filed 2005·Granted Oct 5, 2010·7 cites·36 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →