Inventor · disambiguated record
Pramod Giri
Also filed as: GIRI PRAMOD · GIRI PRAMOD JALINDAR
1 granted patent·8 pending applications·0 citations·filing 2022–2024
9Inventor score
Top patents by PatentIndex Score
9 records- 0158US2025315457A1System and method for optimizing query resolution on digital channels in a contact centerNICE LTD·Filed 2024·Application pending·0 cites
- 0257US2025285140A1System and methods for efficient and successful outbound campaigns in contact centerNICE LTD·Filed 2024·Application pending·0 cites
- 0353US2025094910A1System and method to determine agent proficiency for a skillNICE LTD·Filed 2023·Application pending·0 cites
- 0452US12267461B2Method for dynamically prioritizing inbound interactions in a digital multi-channel contact centerNICE LTD·Filed 2023·Granted Apr 1, 2025·0 cites·16 claims
- 0552US2023316177A1Method for prioritizing agents for working from office via a wfm application in a hybrid contact center work environmentNICE LTD·Filed 2023·Application pending·0 cites
- 0646US2023222425A1System and method for prioritizing agents for working from office in a hybrid contact center work environmentNICE LTD·Filed 2022·Application pending·0 cites
- 0746US2023222408A1System and method for prioritizing agents for working from office in a hybrid contact center work environmentINCONTACT INC·Filed 2022·Application pending·0 cites
- 0845US2025080651A1System and method to determine and remediate reverse transition from digital channels in a contact centerNICE LTD·Filed 2023·Application pending·0 cites
- 0939US2024046171A1System and method for authorizing time-off for a skill to increase agents digital availability in a contact centerNICE LTD·Filed 2022·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →