Inventor · disambiguated record
Rusty Nelson
Also filed as: NELSON RUSTY · NELSON RUSTY G · NELSON RUSTY GERALD
5 granted patents·7 citations·filing 2018–2022
68Inventor score
Top patents by PatentIndex Score
5 records- 0188US10999440B1Method to augment routing delivery systems with intuitive human knowledge, expertise, and iterative artificial intelligence and machine learning in contact center environmentsAVAYA INC·Filed 2020·Granted May 4, 2021·3 cites·20 claims
- 0282US11528365B1Facilitation of communication among individuals waiting in a contact center queueAVAYA MAN LP·Filed 2021·Granted Dec 13, 2022·2 cites·20 claims
- 0369US10827074B2Enforcement of contact center communication session routing behaviorsAVAYA INC·Filed 2018·Granted Nov 3, 2020·2 cites·20 claims
- 0461US12488795B2Real-time provision of guidance to sales-focused agents of a contact center based on identifiable background soundsAVAYA MAN LP·Filed 2022·Granted Dec 2, 2025·0 cites·20 claims
- 0554US12177922B2Mobile phone open-ended reconnect featureAVAYA MAN LP·Filed 2022·Granted Dec 24, 2024·0 cites·20 claims
Join the waitlist — get patent alerts
Get an alert when Rusty Nelson files or is granted a new patent.
We store only your email — no account needed. See our privacy policy.
Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →