Inventor · disambiguated record
Timothy R. Segall
Also filed as: SEGALL TIMOTHY R
25 granted patents·4 pending applications·125 citations·filing 2006–2018
95Inventor score
Files withSEGALL TIMOTHY R12SOUNDBITE COMMUNICATIONS INC12GENESYS TELECOMMUNICATIONS LABORATORIES INC5
Top patents by PatentIndex Score
29 records- 0191US8462918B2Method and system for managing interactive communications campaigns with text messagingSEGALL TIMOTHY R·Filed 2009·Granted Jun 11, 2013·16 cites·9 claims
- 0291US8270594B2Method and system for managing interactive communications campaign with reduced customer-to-agent connection latencySEGALL TIMOTHY R·Filed 2009·Granted Sep 18, 2012·21 cites·11 claims
- 0390US9635182B2Method and system for managing interactive communications campaigns with call pacingGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Apr 25, 2017·8 cites·18 claims
- 0489US9456084B2Method and system for managing interactive communications campaigns with text messagingSOUNDBITE COMMUNICATIONS INC·Filed 2015·Granted Sep 27, 2016·5 cites·16 claims
- 0589US8280031B2Method and system for managing interactive communications campaign using a hold queueSEGALL TIMOTHY R·Filed 2009·Granted Oct 2, 2012·16 cites·12 claims
- 0688US9060254B2Method and system for managing interactive communications campaigns with text messagingSOUNDBITE COMMUNICATIONS INC·Filed 2013·Granted Jun 16, 2015·8 cites·14 claims
- 0786US8379834B2Method and system for managing interactive communications campaignsSOUNDBITE COMMUNICATIONS INC·Filed 2006·Granted Feb 19, 2013·13 cites·18 claims
- 0885US8270575B2Managing interactive communications campaignsSEGALL TIMOTHY R·Filed 2009·Granted Sep 18, 2012·12 cites·15 claims
- 0984US9876908B2Method and system for managing interactive communications campaigns with text messagingGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 23, 2018·4 cites·18 claims
- 1081US10115131B2Managing interactive communications campaignsGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Oct 30, 2018·4 cites·20 claims
- 1177US8718270B2Method and system for managing interactive communications campaign with reduced customer-to-agent connection latencySEGALL TIMOTHY R·Filed 2012·Granted May 6, 2014·3 cites·5 claims
- 1276US8804919B2Managing interactive communications campaignsSEGALL TIMOTHY R·Filed 2012·Granted Aug 12, 2014·4 cites·6 claims
- 1374US9307086B2Managing interactive communications campaigns with reduced customer-to-agent connection latencySOUNDBITE COMMUNICATIONS INC·Filed 2014·Granted Apr 5, 2016·2 cites·18 claims
- 1474US8594309B2Managing interactive communications campaigns with customer recoverySEGALL TIMOTHY R·Filed 2012·Granted Nov 26, 2013·3 cites·6 claims
- 1572US9473635B2Method and system for managing interactive communications campaignsSOUNDBITE COMMUNICATIONS INC·Filed 2015·Granted Oct 18, 2016·2 cites·20 claims
- 1671US8605887B2Method and system for managing interactive communications campaign using a hold queueSEGALL TIMOTHY R·Filed 2012·Granted Dec 10, 2013·2 cites·5 claims
- 1768US9680993B2Managing interactive communications campaigns with reduced customer-to-agent connection latencySOUNDBITE COMMUNICATIONS INC·Filed 2016·Granted Jun 13, 2017·1 cites·18 claims
- 1865US9344570B2Managing interactive communications campaigns with customer recoverySOUNDBITE COMMUNICATIONS INC·Filed 2013·Granted May 17, 2016·1 cites·20 claims
- 1961US8594312B2Method and system for managing interactive communications campaigns with call pacingSEGALL TIMOTHY R·Filed 2009·Granted Nov 26, 2013·0 cites·20 claims
- 2059US9071688B2Method and system for managing interactive communications campaigns with call pacingSOUNDBITE COMMUNICATIONS INC·Filed 2013·Granted Jun 30, 2015·0 cites·2 claims
- 2158US10212284B2Method and system for managing interactive communications campaigns with text messagingGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Feb 19, 2019·0 cites·18 claims
- 2256US9544433B2Managing interactive communications campaigns using a hold queueSOUNDBITE COMMUNICATIONS INC·Filed 2013·Granted Jan 10, 2017·0 cites·22 claims
- 2352US2013156178A1Method and system for managing interactive communications campaignsSOUNDBITE COMMUNICATIONS INC·Filed 2013·Application pending·0 cites
- 2451US9185224B2Method and system for managing interactive communications campaigns with call pacingSOUNDBITE COMMUNICATIONS INC·Filed 2015·Granted Nov 10, 2015·0 cites·10 claims
- 2550US9866689B2Managing interactive communications campaigns with customer recoveryGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2016·Granted Jan 9, 2018·0 cites·20 claims
- 2649US2011238544A1Method and system for managing interactive communications campaigns with proactive paymentsSEGALL TIMOTHY R·Filed 2010·Application pending·0 cites
- 2749US2011246308A1Method and system for managing interactive communications campaigns with preference managementSEGALL TIMOTHY R·Filed 2010·Application pending·0 cites
- 2848US9219817B2Method and system for managing interactive communications campaignsSOUNDBITE COMMUNICATIONS INC·Filed 2015·Granted Dec 22, 2015·0 cites·12 claims
- 2942US2012288082A1Managing interactive communications campaigns with call recording and securitySEGALL TIMOTHY R·Filed 2012·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →