Inventor · disambiguated record
Alastair Sutherland
Also filed as: SUTHERLAND ALASTAIR · SUTHERLAND ALASTAIR B · SUTHERLAND ALASTAIR BRUCE
33 granted patents·4 pending applications·314 citations·filing 2002–2023
97Inventor score
Top patents by PatentIndex Score
37 records- 0195US8774392B2System and method for processing calls in a call centerINTELLISIST INC·Filed 2013·Granted Jul 8, 2014·18 cites·20 claims
- 0294US9942401B2System and method for automated call center operation facilitating agent-caller communicationINTELLISIST INC·Filed 2017·Granted Apr 10, 2018·11 cites·20 claims
- 0394US9667789B2System and method for facilitating agent-caller communication during a callINTELLISIST INC·Filed 2016·Granted May 30, 2017·12 cites·20 claims
- 0494US8462935B2System and method for monitoring an automated voice response systemODINAK GILAD·Filed 2012·Granted Jun 11, 2013·17 cites·22 claims
- 0594US8116445B2System and method for monitoring an interaction between a caller and an automated voice response systemODINAK GILAD·Filed 2007·Granted Feb 14, 2012·23 cites·17 claims
- 0693US10044860B2System and method for call data processingINTELLISIST INC·Filed 2017·Granted Aug 7, 2018·8 cites·20 claims
- 0793US8068595B2System and method for providing a multi-modal communications infrastructure for automated call center operationODINAK GILAD·Filed 2007·Granted Nov 29, 2011·22 cites·20 claims
- 0893US7292689B2System and method for providing a message-based communications infrastructure for automated call center operationINTELLISIST INC·Filed 2003·Granted Nov 6, 2007·57 cites·38 claims
- 0992US9699315B2Computer-implemented system and method for processing caller responsesINTELLISIST INC·Filed 2013·Granted Jul 4, 2017·18 cites·20 claims
- 1090US9031953B2Method and system to curate media collectionsREALNETWORKS INC·Filed 2012·Granted May 12, 2015·20 cites·19 claims
- 1188US9014362B2System and method for processing multi-modal communications within a call centerINTELLISIST INC·Filed 2014·Granted Apr 21, 2015·6 cites·20 claims
- 1288US8467519B2System and method for processing calls in a call centerODINAK GILAD·Filed 2008·Granted Jun 18, 2013·9 cites·24 claims
- 1388US8027787B2Vehicle navigation system and methodWI GUI LLC·Filed 2009·Granted Sep 27, 2011·18 cites·21 claims
- 1488US7330786B2Vehicle navigation system and methodINTELLISIST INC·Filed 2006·Granted Feb 12, 2008·18 cites·21 claims
- 1587US11829192B2Method, apparatus, and computer program product for change detection based on digital signaturesHERE GLOBAL BV·Filed 2020·Granted Nov 28, 2023·2 cites·20 claims
- 1687US7391860B2Method for providing a message-based communications infrastructure for automated call center operationINTELLISIST INC·Filed 2007·Granted Jun 24, 2008·8 cites·25 claims
- 1786US9674355B2System and method for processing call dataINTELLISIST INC·Filed 2016·Granted Jun 6, 2017·4 cites·18 claims
- 1881US8442209B2System and method for processing out-of-order caller responses during automated call processingWAALKES ADAM·Filed 2007·Granted May 14, 2013·8 cites·18 claims
- 1979US9258414B2Computer-implemented system and method for facilitating agent-customer callsINTELLISIST INC·Filed 2015·Granted Feb 9, 2016·2 cites·20 claims
- 2079US8457296B2System and method for processing multi-modal communications during a call sessionODINAK GILAD·Filed 2011·Granted Jun 4, 2013·4 cites·22 claims
- 2178US9443001B2Method and system to curate media collectionsREALNETWORKS INC·Filed 2015·Granted Sep 13, 2016·3 cites·18 claims
- 2274US9135278B2Method and system to detect and select best photographsREALNETWORKS INC·Filed 2014·Granted Sep 15, 2015·3 cites·23 claims
- 2369US12094163B2Method, apparatus, and computer program product for displaying virtual graphical data based on digital signaturesHERE GLOBAL BV·Filed 2023·Granted Sep 17, 2024·0 cites·18 claims
- 2469US6691026B2Vehicle navigation system and methodINTELLISIST LLC·Filed 2002·Granted Feb 10, 2004·23 cites·21 claims
- 2563US9288323B2Computer-implemented system and method for simultaneously processing multiple call sessionsINTELLISIST INC·Filed 2014·Granted Mar 15, 2016·0 cites·22 claims
- 2662US11587253B2Method, apparatus, and computer program product for displaying virtual graphical data based on digital signaturesHERE GLOBAL BV·Filed 2020·Granted Feb 21, 2023·0 cites·20 claims
- 2758US11392797B2Method, apparatus, and system for filtering imagery to train a feature detection modelHERE GLOBAL BV·Filed 2020·Granted Jul 19, 2022·0 cites·20 claims
- 2855US11830103B2Method, apparatus, and computer program product for training a signature encoding module and a query processing module using augmented dataHERE GLOBAL BV·Filed 2020·Granted Nov 28, 2023·0 cites·20 claims
- 2955US8804938B2Computer-implemented system and method for processing user communicationsINTELLISIST INC·Filed 2013·Granted Aug 12, 2014·0 cites·20 claims
- 3051US8837867B2Method and system to detect and select best photographsREALNETWORKS INC·Filed 2012·Granted Sep 16, 2014·0 cites·21 claims
- 3151US2008147323A1Vehicle navigation system and methodODINAK GILAD·Filed 2007·Application pending·0 cites
- 3250US2017302797A1Computer-Implemented System And Method For Call Response ProcessingINTELLISIST INC·Filed 2017·Application pending·0 cites
- 3350US2008201071A1Vehicle navigation system and methodODINAK GILAD·Filed 2007·Application pending·0 cites
- 3448USRE46109EVehicle navigation system and methodODINAK GILAD·Filed 2006·Granted Aug 16, 2016·0 cites·21 claims
- 3546US9438734B2System and method for managing a dynamic call flow during automated call processingWAALKES ADAM·Filed 2007·Granted Sep 6, 2016·0 cites·16 claims
- 3645US2022012518A1Method and apparatus for presenting object annotation tasksHERE GLOBAL BV·Filed 2020·Application pending·0 cites
- 3743US12073615B2Method, apparatus, and computer program product for identifying objects of interest within an image captured by a relocatable image capture deviceHERE GLOBAL BV·Filed 2020·Granted Aug 27, 2024·0 cites·18 claims
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