Inventor · disambiguated record
Veeranna A. Yamanappa
Also filed as: YAMANAPPA VEERANNA A · YAMANAPPA VEERANNA ANGADAGERI
2 granted patents·2 pending applications·144 citations·filing 2011–2011
62Inventor score
Top patents by PatentIndex Score
4 records- 0193US8913736B2System and method for delivering a contact to a preferred agent after a set wait periodKOHLER JOYLEE E·Filed 2011·Granted Dec 16, 2014·143 cites·22 claims
- 0271US8488772B2Grouping of contact center agentsFAGUNDES LUCIANO GODOY·Filed 2011·Granted Jul 16, 2013·1 cites·27 claims
- 0350US2013041838A1System and method for analyzing contact center metrics for a heterogeneous contact centerAVAYA INC·Filed 2011·Application pending·0 cites
- 0448US2013166274A1System and method for managing avatarsFAGUNDES LUCIANO GODOY·Filed 2011·Application pending·0 cites
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