Inventor · disambiguated record
Michael Richard Klugerman
Also filed as: KLUGERMAN MICHAEL R · KLUGERMAN MICHAEL RICHARD
12 granted patents·461 citations·filing 1998–2021
93Inventor score
Top patents by PatentIndex Score
12 records- 0198US10116800B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2018·Granted Oct 30, 2018·35 cites·15 claims
- 0298US9942405B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2017·Granted Apr 10, 2018·50 cites·18 claims
- 0398US9930180B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2017·Granted Mar 27, 2018·86 cites·18 claims
- 0497US10404861B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2019·Granted Sep 3, 2019·32 cites·25 claims
- 0597US10284727B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2018·Granted May 7, 2019·34 cites·15 claims
- 0692US11218597B2Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2020·Granted Jan 4, 2022·2 cites·21 claims
- 0791US10834263B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2020·Granted Nov 10, 2020·2 cites·28 claims
- 0889US7069295B2Peer-to-peer enterprise storageESCHER GROUP LTD·Filed 2002·Granted Jun 27, 2006·132 cites·32 claims
- 0986US10659613B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2019·Granted May 19, 2020·3 cites·29 claims
- 1084US6609117B2System and method for distributing postage over a public network, enabling efficient printing of postal indicia on items to be mailed and authenticating the printed indiciaESCHER GROUP LTD·Filed 2001·Granted Aug 19, 2003·24 cites·15 claims
- 1178US11647119B2Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2021·Granted May 9, 2023·0 cites·21 claims
- 1278US6349292B1System and method for distributing postage over a public network, enabling efficient printing of postal indicia on items to be mailed and authenticating the printed indiciaESCHER GROUP LTD·Filed 1998·Granted Feb 19, 2002·61 cites·63 claims
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