Inventor · disambiguated record
Adam Waalkes
Also filed as: WAALKES ADAM · WAALKES ADAM S
11 granted patents·4 pending applications·38 citations·filing 2007–2021
86Inventor score
Top patents by PatentIndex Score
15 records- 0192US9699315B2Computer-implemented system and method for processing caller responsesINTELLISIST INC·Filed 2013·Granted Jul 4, 2017·18 cites·20 claims
- 0283US8948371B2System and method for managing hold times during automated call processingODINAK GILAD·Filed 2008·Granted Feb 3, 2015·8 cites·24 claims
- 0381US8442209B2System and method for processing out-of-order caller responses during automated call processingWAALKES ADAM·Filed 2007·Granted May 14, 2013·8 cites·18 claims
- 0472US8023638B2System and method for balancing agent console load during automated call processingINTELLISIST INC·Filed 2007·Granted Sep 20, 2011·4 cites·24 claims
- 0557US2023317206A1Methods and compositions for the molecular diagnosis of microsatellite instability and treatments for cancerUNIV WASHINGTON·Filed 2021·Application pending·0 cites
- 0655US10122849B2Computer-implemented system and method for retention of call recordingsINTELLISIST INC·Filed 2017·Granted Nov 6, 2018·0 cites·20 claims
- 0755US8306211B2System and method for retaining calls into a call centerWAALKES ADAM·Filed 2007·Granted Nov 6, 2012·0 cites·21 claims
- 0855US2008246592A1System and method for managing customer queuingWAALKES ADAM·Filed 2008·Application pending·0 cites
- 0954US9742908B2Computer-implemented system and method for identifying call recordings for retentionINTELLISIST INC·Filed 2016·Granted Aug 22, 2017·0 cites·1 claims
- 1054US8948368B2System and method for storing call recordings in a call centerINTELLISIST INC·Filed 2012·Granted Feb 3, 2015·0 cites·20 claims
- 1150US9503574B2System and method for selecting call recordings for storageINTELLISIST INC·Filed 2015·Granted Nov 22, 2016·0 cites·18 claims
- 1250US2017302797A1Computer-Implemented System And Method For Call Response ProcessingINTELLISIST INC·Filed 2017·Application pending·0 cites
- 1346US9438734B2System and method for managing a dynamic call flow during automated call processingWAALKES ADAM·Filed 2007·Granted Sep 6, 2016·0 cites·16 claims
- 1446US8494151B2System and method for balancing call session assignments on an agent consoleWAALKES ADAM·Filed 2011·Granted Jul 23, 2013·0 cites·16 claims
- 1543US2015146867A1System And Method For Determining Customer Hold TimesINTELLISIST INC·Filed 2015·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →