Inventor · disambiguated record
Chad David Hendren
Also filed as: HENDREN CHAD DAVID
25 granted patents·86 citations·filing 2008–2018
95Inventor score
Files withWEST CORP15GENESYS TELECOMMUNICATIONS LABORATORIES INC4CORDELL JEFFREY WILLIAM2HENDREN CHAD DAVID2MATEER MICHAEL T2
Top patents by PatentIndex Score
25 records- 0191US10346785B2Multi-tenant based analytics for contact centersGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Jul 9, 2019·13 cites·18 claims
- 0291US9607345B1Systems and methods for conducting transactions with a customer using text messagesWEST CORP·Filed 2015·Granted Mar 28, 2017·7 cites·18 claims
- 0389US10102491B2System and method for bridging online customer experienceGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Oct 16, 2018·12 cites·20 claims
- 0489US9143831B1Conducting transactions between a vendor and a customer using text messagesWEST CORP·Filed 2014·Granted Sep 22, 2015·7 cites·20 claims
- 0588US8621536B1Systems and methods for conducting transactions with a customer using text messagesHENDREN CHAD DAVID·Filed 2010·Granted Dec 31, 2013·9 cites·20 claims
- 0685US8972507B1Agent-assisted and directed web-channel customer care apparatus, method, and computer programHENDREN CHAD DAVID·Filed 2011·Granted Mar 3, 2015·10 cites·20 claims
- 0784US8681964B1Performing automated event services to registered end usersCORDELL JEFFREY WILLIAM·Filed 2012·Granted Mar 25, 2014·5 cites·11 claims
- 0883US10121116B2System and method for providing dynamic recommendations based on interactions in retail storesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2014·Granted Nov 6, 2018·4 cites·7 claims
- 0982US8839311B1Conducting transactions between a vendor and a customer using text messagesWEST CORP·Filed 2013·Granted Sep 16, 2014·3 cites·20 claims
- 1080US8971512B1Performing automated event services to registered end usersWEST CORP·Filed 2014·Granted Mar 3, 2015·3 cites·20 claims
- 1178US10432795B1Performing automated event services to registered end usersWEST CORP·Filed 2018·Granted Oct 1, 2019·3 cites·20 claims
- 1277US9660944B1Agent-assisted and directed web-channel customer care apparatus, method, and computer programWEST CORP·Filed 2016·Granted May 23, 2017·2 cites·20 claims
- 1377US9172758B1Agent-assisted and directed web-channel customer care apparatus, method, and computer programWEST CORP·Filed 2015·Granted Oct 27, 2015·2 cites·20 claims
- 1476US9455884B1Agent-assisted and directed web-channel customer care apparatus, method, and computer programWEST CORP·Filed 2015·Granted Sep 27, 2016·2 cites·20 claims
- 1572US9992345B1Performing automated event services to registered end usersWEST CORP·Filed 2017·Granted Jun 5, 2018·1 cites·20 claims
- 1671US8582742B1Performing automated event services to registered end usersCORDELL JEFFREY WILLIAM·Filed 2009·Granted Nov 12, 2013·2 cites·20 claims
- 1767US11755978B2System for providing dynamic recommendations based on interactions in retail storesGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2018·Granted Sep 12, 2023·0 cites·5 claims
- 1867US9635065B1Performing automated event services to registered end usersWEST CORP·Filed 2015·Granted Apr 25, 2017·1 cites·20 claims
- 1964US9911115B1Systems and methods for conducting transactions with a customer using text messagesWEST CORP·Filed 2017·Granted Mar 6, 2018·0 cites·20 claims
- 2060US9008295B1Performing automated event services to registered end usersWEST CORP·Filed 2014·Granted Apr 14, 2015·0 cites·20 claims
- 2159US8792629B1Performing automated event services to registered end usersWEST CORP·Filed 2013·Granted Jul 29, 2014·0 cites·20 claims
- 2255US9729723B1Performing automated event services to registered end usersWEST CORP·Filed 2016·Granted Aug 8, 2017·0 cites·20 claims
- 2354US8184794B1Do not call registry database access systemMATEER MICHAEL T·Filed 2008·Granted May 22, 2012·0 cites·20 claims
- 2452US9300809B1Performing automated event services to registered end usersWEST CORP·Filed 2015·Granted Mar 29, 2016·0 cites·20 claims
- 2548US8744058B1Do not call registry database access systemMATEER MICHAEL T·Filed 2012·Granted Jun 3, 2014·0 cites·20 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →