Inventor · disambiguated record
Vikash Khatri
Also filed as: KHATRI VIKASH
27 granted patents·5 pending applications·169 citations·filing 2015–2024
95Inventor score
Top patents by PatentIndex Score
32 records- 0198US9787841B2Techniques for hybrid behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2015·Granted Oct 10, 2017·61 cites·20 claims
- 0298US9781269B2Techniques for hybrid behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2015·Granted Oct 3, 2017·53 cites·20 claims
- 0397US10116795B1Techniques for estimating expected performance in a task assignment systemAFINITI LTD·Filed 2017·Granted Oct 30, 2018·20 cites·30 claims
- 0496US10496438B1Techniques for adapting behavioral pairing to runtime conditions in a task assignment systemAFINITI LTD·Filed 2018·Granted Dec 3, 2019·22 cites·30 claims
- 0589US11418651B2Techniques for pairing contacts and agents in a contact center systemAFINITI LTD·Filed 2021·Granted Aug 16, 2022·2 cites·20 claims
- 0687US11019214B2Techniques for pairing contacts and agents in a contact center systemAFINITI LTD·Filed 2020·Granted May 25, 2021·2 cites·18 claims
- 0787US10122860B1Techniques for estimating expected performance in a task assignment systemAFINITI LTD·Filed 2017·Granted Nov 6, 2018·2 cites·28 claims
- 0886US11778097B2Techniques for pairing contacts and agents in a contact center systemAFINITI LTD·Filed 2022·Granted Oct 3, 2023·1 cites·24 claims
- 0984US10757261B1Techniques for pairing contacts and agents in a contact center systemAFINITI LTD·Filed 2019·Granted Aug 25, 2020·3 cites·28 claims
- 1080US10972610B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2020·Granted Apr 6, 2021·1 cites·21 claims
- 1180US10860371B2Techniques for adapting behavioral pairing to runtime conditions in a task assignment systemAFINITI LTD·Filed 2019·Granted Dec 8, 2020·1 cites·27 claims
- 1275US10509671B2Techniques for behavioral pairing in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2017·Granted Dec 17, 2019·1 cites·30 claims
- 1373US11265421B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2020·Granted Mar 1, 2022·0 cites·24 claims
- 1472US2024248756A1Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2024·Application pending·0 cites
- 1572US2024064240A1Techniques for pairing contacts and agents in a contact center systemAFINITI LTD·Filed 2023·Application pending·0 cites
- 1667US11611659B2Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2021·Granted Mar 21, 2023·0 cites·36 claims
- 1767US10999439B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2020·Granted May 4, 2021·0 cites·21 claims
- 1865US11922213B2Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2021·Granted Mar 5, 2024·0 cites·20 claims
- 1965US11915042B2Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2021·Granted Feb 27, 2024·0 cites·20 claims
- 2064US10757260B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2019·Granted Aug 25, 2020·0 cites·20 claims
- 2163US11936817B2Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2023·Granted Mar 19, 2024·0 cites·21 claims
- 2263US2021089352A1Techniques for adapting behavioral pairing to runtime conditions in a task assignment systemAFINITI LTD·Filed 2020·Application pending·0 cites
- 2362US11269682B2Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2019·Granted Mar 8, 2022·0 cites·30 claims
- 2462US10375246B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2018·Granted Aug 6, 2019·0 cites·21 claims
- 2556US10750023B2Techniques for hybrid behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2019·Granted Aug 18, 2020·0 cites·18 claims
- 2656US10708431B2Techniques for hybrid behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2019·Granted Jul 7, 2020·0 cites·18 claims
- 2755US11509768B2Techniques for hybrid behavioral pairing in a contact center systemAFINITI LTD·Filed 2020·Granted Nov 22, 2022·0 cites·20 claims
- 2855US11425248B2Techniques for hybrid behavioral pairing in a contact center systemAFINITI LTD·Filed 2020·Granted Aug 23, 2022·0 cites·20 claims
- 2951US10326884B2Techniques for hybrid behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2017·Granted Jun 18, 2019·0 cites·24 claims
- 3051US10320985B2Techniques for hybrid behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2017·Granted Jun 11, 2019·0 cites·27 claims
- 3148US2023342753A2Systems and methods for event-driven dispute processing using distributed ledgerJPMORGAN CHASE BANK NA·Filed 2020·Application pending·0 cites
- 3247US2025365367A1Computer-implemented systems and methods for evaluating contact center performance using simulated contact-agent pairingsAFINITI AI LTD·Filed 2023·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →