Inventor · disambiguated record
Ittai Kan
Also filed as: KAN ITTAI
45 granted patents·3 pending applications·709 citations·filing 2013–2024
98Inventor score
Files withAFINITI LTD25AFINITI EUROPE TECH LTD14AFINITI INT HOLDINGS LTD6AFINITI AI LTD1RESOURCE GROUP INTERNATIONAL LTD1
Top patents by PatentIndex Score
48 records- 0199US8929537B2Call mapping systems and methods using variance algorithm (VA) and/or distribution compensationSATMAP INT HOLDINGS LTD·Filed 2013·Granted Jan 6, 2015·195 cites·29 claims
- 0299US8565410B2Call mapping systems and methods using variance algorithm (VA) and/or distribution compensationRESOURCE GROUP INTERNATIONAL LTD·Filed 2013·Granted Oct 22, 2013·193 cites·33 claims
- 0398US10116800B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2018·Granted Oct 30, 2018·35 cites·15 claims
- 0498US9942405B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2017·Granted Apr 10, 2018·50 cites·18 claims
- 0598US9930180B1Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2017·Granted Mar 27, 2018·86 cites·18 claims
- 0697US10404861B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2019·Granted Sep 3, 2019·32 cites·25 claims
- 0797US10284727B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2018·Granted May 7, 2019·34 cites·15 claims
- 0897US10116795B1Techniques for estimating expected performance in a task assignment systemAFINITI LTD·Filed 2017·Granted Oct 30, 2018·20 cites·30 claims
- 0995US11196865B2Techniques for decisioning behavioral pairing in a task assignment systemAFINITI LTD·Filed 2021·Granted Dec 7, 2021·5 cites·27 claims
- 1094US11863708B2Matching using agent/caller sensitivity to performanceAFINITI LTD·Filed 2022·Granted Jan 2, 2024·2 cites·21 claims
- 1194US11258907B2Matching using agent/caller sensitivity to performanceAFINITI LTD·Filed 2020·Granted Feb 22, 2022·3 cites·20 claims
- 1294US10917526B1Techniques for decisioning behavioral pairing in a task assignment systemAFINITI LTD·Filed 2020·Granted Feb 9, 2021·5 cites·21 claims
- 1393US10757262B1Techniques for decisioning behavioral pairing in a task assignment systemAFINITI LTD·Filed 2019·Granted Aug 25, 2020·10 cites·21 claims
- 1492US11736614B2Techniques for decisioning behavioral pairing in a task assignment systemAFINITI LTD·Filed 2021·Granted Aug 22, 2023·2 cites·15 claims
- 1592US11218597B2Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2020·Granted Jan 4, 2022·2 cites·21 claims
- 1691US10834263B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2020·Granted Nov 10, 2020·2 cites·28 claims
- 1790US10027812B1Matching using agent/caller sensitivity to performanceAFINITI INT HOLDINGS LTD·Filed 2016·Granted Jul 17, 2018·5 cites·20 claims
- 1890US9462127B2Matching using agent/caller sensitivity to performanceAFINITI INT HOLDINGS LTD·Filed 2013·Granted Oct 4, 2016·6 cites·21 claims
- 1987US10122860B1Techniques for estimating expected performance in a task assignment systemAFINITI LTD·Filed 2017·Granted Nov 6, 2018·2 cites·28 claims
- 2087US10110746B1Techniques for benchmarking pairing strategies in a task assignment systemAFINITI LTD·Filed 2017·Granted Oct 23, 2018·5 cites·30 claims
- 2186US10659613B2Techniques for behavioral pairing in a contact center systemAFINITI EUROPE TECH LTD·Filed 2019·Granted May 19, 2020·3 cites·29 claims
- 2286US10135988B2Techniques for case allocationAFINITI EUROPE TECH LTD·Filed 2018·Granted Nov 20, 2018·3 cites·20 claims
- 2384US10419616B2Matching using agent/caller sensitivity to performanceAFINITI INT HOLDINGS LTD·Filed 2019·Granted Sep 17, 2019·2 cites·20 claims
- 2484US2024414271A1Techniques for decisioning behavioral pairing in a task assignment systemAFINITI LTD·Filed 2024·Application pending·0 cites
- 2582US12120271B2Matching using agent/caller sensitivity to performanceAFINITI LTD·Filed 2023·Granted Oct 15, 2024·0 cites·21 claims
- 2682US9924041B2Techniques for case allocationAFINITI EUROPE TECH LTD·Filed 2016·Granted Mar 20, 2018·4 cites·27 claims
- 2781US12075003B2Techniques for decisioning behavioral pairing in a task assignment systemAFINITI LTD·Filed 2023·Granted Aug 27, 2024·0 cites·21 claims
- 2880US10972610B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2020·Granted Apr 6, 2021·1 cites·21 claims
- 2980US10757264B2Matching using agent/caller sensitivity to performanceAFINITI INT HOLDINGS LTD·Filed 2019·Granted Aug 25, 2020·1 cites·24 claims
- 3078US11647119B2Techniques for behavioral pairing in a contact center systemAFINITI LTD·Filed 2021·Granted May 9, 2023·0 cites·21 claims
- 3175US12341928B2Contact center systemAFINITI AI LTD·Filed 2023·Granted Jun 24, 2025·0 cites·18 claims
- 3275US10509671B2Techniques for behavioral pairing in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2017·Granted Dec 17, 2019·1 cites·30 claims
- 3373US11265421B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2020·Granted Mar 1, 2022·0 cites·24 claims
- 3472US2024248756A1Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2024·Application pending·0 cites
- 3569US11595522B2Techniques for workforce management in a contact center systemAFINITI LTD·Filed 2021·Granted Feb 28, 2023·0 cites·25 claims
- 3667US10999439B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2020·Granted May 4, 2021·0 cites·21 claims
- 3765US11922213B2Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2021·Granted Mar 5, 2024·0 cites·20 claims
- 3865US11915042B2Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2021·Granted Feb 27, 2024·0 cites·20 claims
- 3965US10244117B2Matching using agent/caller sensitivity to performanceAFINITI INT HOLDINGS LTD·Filed 2018·Granted Mar 26, 2019·0 cites·20 claims
- 4064US10757260B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2019·Granted Aug 25, 2020·0 cites·20 claims
- 4162US11269682B2Techniques for behavioral pairing in a task assignment systemAFINITI LTD·Filed 2019·Granted Mar 8, 2022·0 cites·30 claims
- 4262US10375246B2Techniques for estimating expected performance in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2018·Granted Aug 6, 2019·0 cites·21 claims
- 4361US10958789B2Techniques for case allocationAFINITI EUROPE TECH LTD·Filed 2020·Granted Mar 23, 2021·0 cites·20 claims
- 4460US10027811B1Matching using agent/caller sensitivity to performanceAFINITI INT HOLDINGS LTD·Filed 2016·Granted Jul 17, 2018·0 cites·20 claims
- 4559US11831808B2Contact center systemAFINITI LTD·Filed 2022·Granted Nov 28, 2023·0 cites·35 claims
- 4659US11467869B2Techniques for benchmarking pairing strategies in a task assignment systemAFINITI LTD·Filed 2019·Granted Oct 11, 2022·0 cites·20 claims
- 4752US10509669B2Techniques for benchmarking pairing strategies in a task assignment systemAFINITI EUROPE TECH LTD·Filed 2017·Granted Dec 17, 2019·0 cites·30 claims
- 4851US2021241201A1Techniques for benchmarking pairing strategies in a task assignment systemAFINITI LTD·Filed 2021·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →